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NEW QUESTION 1
Worldwide Mobile is a mobile telecommunications company formed through a series of mergers and acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer.
Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average. The Corporate Marketing group has published some new finding about customer satisfaction. The customers appear to be switching to Air Light, a competitor, because of superior customer service. WorldwideMobile actually has better coverage in nearly all markets than Air Light, and good roaming agreement that keep rates low for business travellers. But customer satisfaction has remained low.
The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan. They have developed a business scenario which contains a good conceptual model of what needs to be done and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board.
The planning for the program has been underway for several months. WorldwideMobile has selected TOGAF 9 as the basis for its Enterprise Architecture.
The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the overall program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation. The Executive Council has stated that the program should define specific initiatives to enable each regional business units to create an implementation of the Customer Service System. The implementation must meet the needs of the business unit and still provide the information needed to enable major improvements to the customer.
Refer to WorldwideMobile-2 Scenario
You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service System program.
The project has been chartered to address the architecture(s) required to support the Customer Service System from an infrastructure perspective. At present time, the project team is conducting an architecture development project that is focused on the customer self service capability, which was defined as part of the earlier strategic planning activities. This capability will enable customers to access their accounts, pay bills, request account reviews, and provision services from any web-enabled device.
The project team has gathered information about the self-service capability, developed a business scenario, and used the results to define an Architecture Vision for achieving the capability.
You have been asked to recommend the course of action to complete the project. Based on TOGAF 9, which of the following is best answer?

  • A. In the remaining architecture definition phases, the project team should map out the capability in the Technology domai
  • B. In the Phases E and F, the capability should be broken down into a set of Solution Building Blocks that define the Target Architectur
  • C. Where possible, the Solution Building Blocks should be drawn from the Architecture Repositor
  • D. The completed Architecture Definition Document and the Implementation and Migration Plan will be submitted for approva
  • E. Upon approval, the architecture team will conduct Compliance Assessments to ensure that the Target Architecture is properly implemented.
  • F. In the remaining architecture definition phases, the project team should map out the capability across the Business, Information System and Technology domain
  • G. In the Phases E and F, the capability should be broken down into a set of increments that are sequenced into Transition Architectures that will lead to the realization of the Target Architectur
  • H. The resulting Solution Building Blocks will then provide the basis for the capability increment solution
  • I. The complete Architecture Definition Document and the Implementation and Migration Plan will be submitted for approva
  • J. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conduction Compliance Assessments.
  • K. In the remaining architecture definition phases, the project team should map out the capability across the Business, Information System and Technology domain
  • L. In the Phases E and F, the capability should be broken down into a set of increments that defines the Target Architectur
  • M. The Solution Building Blocks will provide the basis for the capability increment solution
  • N. The complete Architecture Definition Document and the Implementation and Migration Plan will be submitted for approva
  • O. Upon approval, the architecture team will oversee the implementation process through monitoring Architecture Contracts and by conducting Compliance Assessments.
  • P. The remaining architecture definition work should be focused on mapping out the technology and infrastructure capability in the Technology domai
  • Q. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that will be implemented to realize the Target Architectur
  • R. The Solution Building Blocks will provide the basis for the completed Architecture Definition Document that will be submitted for approva
  • S. Upon approval, the implementation team will conduct Compliance Assessments to ensure that the self-service capability is compliant with the overall Enterprise Architecture.

Answer: B

NEW QUESTION 2
Scenario:
Please read this scenario prior to answering the Question You are serving as the Chief Architect for a large, global commodities trading company which has been growing rapidly through a series of acquisitions. Each business is performing well in its markets. However, the lack of integration between headquarters and the business units has increasingly caused problems in the handling of customer and financial information. The inability to share information across businesses has resulted in lost opportunities to "leverage the synergies" that had been intended when the businesses were acquired. At present, each business unit maintains its own applications. Despite an earlier initiative to install a common application to manage customer, products, supplier, and inventory information, each business unit has different ways of defining each of these core elements and has customized the common application to the point where the ability to exchange information is difficult, costly, and error-prone. As a result, the company has made the decision to introduce a single enterprise-wide application to consolidate information from several applications that exist across the lines of business. The application will be used by all business units and accessed by suppliers through well defined interfaces.
Refer to the Scenario As part of the process for establishing the Enterprise Architecture department, you are developing a set of architecture principles to guide the activities. You need to specify the best approach for this work. Based on TOGAF 9, which of the following is the best answer?

  • A. You gather information from credible industry sources in the commodities busines
  • B. Based on that, you assess current trends and apply that to defining a set of principles that embody best practice
  • C. You select architecture principles that do not conflict with each other and that should be stabl
  • D. You ensure that all the principles are realistic and avoid including principles that are obvious.
  • E. You examine the mission statements for the company and each of its businesses, together with the corporate value statement
  • F. Based on that, you define a set of principles and review with the CI
  • G. When developing the principles you ensure that they actively promote the alignment of IT with the business strategies and initiatives of the compan
  • H. You then seek the endorsement of the CIO and senior management.
  • I. You define a set of principles that support the preferred best practices embodied in the Enterprise Architecture department charte
  • J. You publish the principles on the corporate intranet to ensure widespread acceptance and complianc
  • K. You then schedule regular periodic Compliance Assessments with individual business units to check that they have made satisfactory progress toward meeting the objectives and conditions embodied in the principles.
  • L. You examine the mission statements for the company and each of its businesses, together with the corporate value statement
  • M. Based on that, you work with the Architecture Board to define the principles.When developing the principles you ensure that they actively promote the alignment of IT with the corporate business strategie
  • N. You then hold a series of review meetings with all the relevant stakeholders, including senior management, ensuring their support.

Answer: D

NEW QUESTION 3
Scenario:
Please read this scenario prior to answering the Question
You are serving as the Lead Enterprise Architect at a major supplier in the automotive industry. The company is headquartered in Cleveland, Ohio with manufacturing plants across the United States, Brazil, Germany, Japan and South Korea. Each of these plants has been operating its own planning and production scheduling systems, as well as custom developed applications that drive the automated production equipment at each plant.
The company is implementing lean manufacturing principles to minimize waste and improve the efficiency of all of its production operations. During a recent exercise held for internal quality improvement, it was determined that a significant reduction in process waste could be achieved by replacing the current planning and scheduling systems with a common Enterprise Resource Planning (ERP) system located in the Cleveland data center. This central system would provide support to each of the plants replacing the functionality in the existing systems. It would also eliminate the need for full data centers at each of the plant facilities. A reduced number of IT staff could support the remaining applications. In some cases, a third-party contractor could provide those staff.
The Enterprise Architecture department has been operating for several years and has mature, well-developed architecture governance and development processes that are strongly based on TOGAF 9.
At a recent meeting, the Architecture Board approved a Request for Architecture Work sponsored by the Chief Engineer of Global Manufacturing Operations. The request covered the initial architectural investigations and the development of a comprehensive architecture to plan the transformation.
The Common ERP Deployment architecture project team has now been formed, and the project team has been asked to develop an Architecture Vision that will achieve the desired outcomes and benefits. Some of the plant managers have expressed concern about the
security and reliability of diving their planning and production scheduling from a remote centralized system. The Chief Engineer wants to know how these concerns can be addressed.
Refer to the Scenario
During the initial meeting of the Common ERP Deployment architecture project team, a number of alternative recommendations for how to proceed are put forward by members of the team.
You have been asked to select the most appropriate recommendation to ensure that the team evaluates different approaches to the problem and clarifies the requirements for the architecture.
Based on TOGAF 9, which of the following is the best answer?

  • A. The team should develop Baseline and Target Architectures for each of the manufacturing plants, ensuring that the views corresponding to selected viewpoints address key concerns of the stakeholder
  • B. A consolidated gap analysis between the architectures will then be used to validate the approach, and determine the capability increments needed to achieve the target state.
  • C. The team should exercise due diligence and carefully research vendor literature and conduct a series of briefings with vendors that are on the current approved supplier lis
  • D. Based on the findings from the research, the team should define a preliminary Architecture Visio
  • E. The team should then use that model to build consensus among the key stakeholders.
  • F. The team should use stakeholder analysis to understand who has concerns about the initiativ
  • G. The team should then hold a series of interviews at each of the manufacturing plants using the business scenario techniqu
  • H. This will then enable them to identify and document the key high-level stakeholder requirements for the architecture.
  • I. The team should conduct a pilot project that will enable vendors on the short list to demonstrate potential solutions that will address the concerns of the stakeholder
  • J. Based on the findings of that pilot project, a complete set of retirements will be developed that will drive the evolution of the architecture.

Answer: C

NEW QUESTION 4
Patterns & Co. is introducing a Commercial Off-the-Shelf (COTS) Market Analytics solution in order to improve its new delivery service.
Patterns & Co. has a mature enterprise architecture capability and the CIO is the sponsor of the enterprise architecture team. The business vision and requirements for the new system are defined. It includes a detailed business process analysis. The supplier has proposed a solution but the Architecture Board identified some of the project requirements not consistent with the adopted infrastructure standards. The CIO considered the risks and approved the implementation.
The CIO has asked the EA team to execute the Phase G ensuring that the system performance KPIs are respected, the project remains within budget and security guidelines are met.
Refer to the scenario above As Lead Enterprise Architect you have to recommend a plan to implement the CIO decision. Choose the best answer according to TOGAF 9.
Choose one of the following answers

  • A. You ask the supplier to modify the web server hardware and software components so they can meet the current infrastructure standard
  • B. You advise to execute a proof of concept to anticipate any coding issu
  • C. Then, after the agreement with the development leads for supporting the development, you will provide the project plan to the project manager and develop an Architecture Contrac
  • D. A set of frequent operational reviews to monitor the solution's performance is then scheduled after the implementation is completed.
  • E. You recommend the co-existence of a second web server standard and modify the company Standards Information Base adding this new technology.You ask the project architects to create an Architecture Contract with the development team
  • F. You identify the need of a performance testing and a compliance review You agree with the business on SLA and delivery date
  • G. You identify re-usable procedures and objects.
  • H. You eliminate the non-standard web server from the solution as recommended by the Architecture Boar
  • I. You create a revised plan and Architecture Contract for the development stressing the re-use of standard technologie
  • J. You share the budget implication of this solution with a finance committee and inform the CIO of the long term cost benefits of this choic
  • K. You define periodical project management meetings to monitor compliance.
  • L. You execute a risk analysis and set deliverables and timing requirements with the development tea
  • M. You implement a detailed impact analysis of the chosen solutio
  • N. You create an Architecture Contract and ask for the CIO's approval before implementing i
  • O. You test the solution just prior to implementation and deliver the project artifacts and store after the completion of the implementation.

Answer: B

NEW QUESTION 5
Scenario: Summer Seeds BV
Please read this scenario prior to answering the question Summer Seeds BV is an international agricultural company exporting bulbs, flowers and seeds worldwide. It is headquartered in Rotterdam in the Netherlands, and has sales and distribution centers in over 60 countries worldwide. Several of these centers include administrative, manufacturing, and research facilities. To achieve full integration of their research capabilities with their development centers located in various climate zones, the company wants to develop strong self directed teams in each location. It also wants to define new business models that are profitable while reducing their impact on the environment. The management is deeply committed to ensuring that the company is a world leader in socially responsible seed development with a business strategy that focuses on profitability through environmentally friendly operating processes. Summer Seed's international operations are subject to various legal and regulatory requirements. In areas such as genetically modified seeds, governmental controls are strictly enforced and compliance is critical. Recently a competitor was heavily fined for violating the regulations in a country where it was developing pest-resistant seeds. The Governing Board is concerned, and as a result has approved the expenditure of resources to establish an Enterprise Architecture program. They have requested information about the status of projects that could impact regulatory compliance. They also want to enable the corporate legal staff and auditors to analyze proposed architectures to ensure that they are within the legal guidelines for a given location. In addition, the research organization should be able to see that the architecture is appropriate for its needs. TOGAF 9 has been mandated as the guiding framework for the development and evolution of the Enterprise Architecture practice.
Refer to the Summer Seeds BV Scenario You have been appointed as the Lead Consultant. You have been asked to recommend an approach that would enable the
development of an architecture that addresses the needs of all these parties. Based on TOGAF 9, which of the following is the best answer?

  • A. Depending on the nature of the architecture, a set of models should be created that can be used to ensure that the system will be compliant with the local regulation
  • B. Stakeholders should be able to view the models to see that their concerns have been properly addressed.
  • C. Each architecture activity should be developed using a consistent modeling approach that is uniform across all architecture project
  • D. Each architecture should be defined based on this fixed set of models so that all concerned parties can examine the models to ensure that their issues and concerns have been addressed,
  • E. A stakeholder map should be developed that allows the architects to define groups of stakeholders sharing common concern
  • F. A set of views should then be defined that addresses the concerns for each group-Architecture models can then be created for each view to address the stakeholders' concerns.
  • G. For those groups that have sufficient power and level of interest, a special report should be created that summarizes the key features of the architecture with respect to the particular locatio
  • H. Each of these reports should reflect the stakeholders' requirements.

Answer: C

NEW QUESTION 6
McKinley Rockets is an enterprise that employs 20,000 men and women in five countries: UK, Italy, France, Spain and the Netherlands and its mission is to guarantee access to space offering space transportation, launch and management of satellite systems at low cost.
A TOGAF 9 mature Enterprise Architecture program is already established within the enterprise. McKinley Rockets strategy is to leverage in the USA shortage of satellite launches availability - that NASA created because of the Shuttle program shutdown - by acquiring an important merican space agency. This will ultimately allow McKinley Rockets to offer its services to the US market. The new acquired company NovaSpace is very successful but with outdated satellite monitoring systems. The
CIO is sponsoring an activity to extend the McKinley Rockets' satellite monitoring applications to include the NovaSpace's satellites flock.
A task force of enterprise architects prepared an Architecture Vision and secured the approval. The
Architecture Board decided to approve the vision, provided that the Design Definition Document is presented
for review at phase D conclusion. Refer to the scenario above
The Chief Architect asked you as Lead Integration Architect to use TOGAF 9 to recommend the best approach to design the Full Architecture and present it to the Architecture Board.
Identify the best answer accordingly to the TOGAF 9 guidelines. Choose one of the following answers

  • A. You start with the Business Architecture and then address Technology, Application and Data domain
  • B. For every domain you select the relevant reference models, viewpoints, and tool
  • C. You develop a Target and Baseline Architecture Description
  • D. Then perform Gap Analysis, resolve impacts across the Architecture Landscape and update the roadma
  • E. Finally update the Architecture Definition Document.
  • F. You start with the Business Architecture and then address Data, Application and Technology domain
  • G. You then Confirm management framework interactions for the Implementation and Migration Plan, Prioritize the migration projects through the conduct of a cost/benefit assessment and risk validatio
  • H. Then perform GapAnalysis and update the Architecture Definition Document.
  • I. You start with the Business Architecture and then address Data, Application and Technology domain
  • J. For every domain you select the relevant reference models, viewpoints, and tool
  • K. You develop a Baseline and Target Architectur
  • L. Then perform Gap Analysis, assess the roadmap impacts and finally update the Architecture Definition Document.
  • M. You start with the Business Architecture and then address Data, Application and Technology domain
  • N. For every domain you develop a Baseline and Target Architectur
  • O. Then perform Gap Analysis and update the Architecture Definition Document.

Answer: C

NEW QUESTION 7
Scenario: Raxlon Inc.
Case Study Title (Case Study):
Raxlon Inc. is a Fortune 500 Company dealing in high value drugs and pharma products. Its annual turnover is over 120 billion $. It has more than 100,000 employees all over the globe in its R&D, Manufacturing and Marketing Units.
Raxlon’s CEO, Dr Peter Fowles, is a pharmacology expert and has over 72 patents on various types of drugs mainly used for treating patients with genetic disorders. Raxlon is now moving into a suite of high end critical drug products used for Genetic Repair of congenital Diseases like Alzhmeir’s disease and Epilepsy. Rexlon has a well developed EA practice and in 2009 the EA practice has adopted TOGAF 9 as the primary Framework for Enterprise Architectural Change Agent.
Dr Fowles’ main concerns are:
Security of the critical data which they have gained over the years after painstaking research. Although Rexlon had an adequate security system Dr Fowles feels it may not be adequate to deal with the new order of things, especially with data which is highly confidential and if leaked would have major financial impact on the Company.
Dr Fowles calls his CIO and explains his position to him and entrusts whim with the responsibly of evaluating the current security system, operation and governance and determine which are the gaps which need to be addressed during the fresh architectural work. Assume that a new Security Framework would be used in the ADM life cycle. To protect Rexlon’s valuable IP.
The CIO apprises the Lead Architect of the sensitive nature of the work he has to complete within the next 2 months.
Identify which of the following processes would be most appropriate for the Lead Architect to adopt in this situation.

  • A. Identify the sources of threat, review the relevant security statutes, see how disaster recovery can be achieved, find who are the actors vis vis the system and design suitable access control mechanisms, identify critical data and applications and ensure that they are given the highest level of security
  • B. First revisit the Preliminary Phase to determine the tailoring of ADM vis a vis Securit
  • C. Identify any change in the Principles or additions to be carried ou
  • D. Engage with all Stakeholders to finalize the Visio
  • E. Then in Business, Information systems and Technology Architectures ensure the Security Frame work adopted to the ADM addresses all critical security issue
  • F. Finally conduct an overall review to assess how effective the security ecosystem designed is and whether it meets the security level desired
  • G. Invoke Preliminary Phase and Vision Phase Identify Sources of threat, review and determine revised regulatory, security and assumptions, document them get management buy in , develop business continuity plans especially for critical data operations, assure data, application and technological component security.
  • H. Determine who are the people who are hacking into similar organizations, ensure that highly secure measures are taken when external people enter the R&D and manufacturing locations, ensure that there is a very strong firewall so that people cannot get illicit entry into the system, periodically check the effectiveness of the security measures

Answer: A

NEW QUESTION 8
TP Banking is a strong financial institute with a well-known acquisition history with an internal IT department managing over 100 projects related to infrastructure and services.
The CIO has decided to create an Enterprise Architecture based on TOGAF 9 as reaction to the difficult market conditions. An Architecture Vision and a set of domain architectures were approved. The CIO is asking you (the Lead Architect) to define an Implementation and Migration Plan that realizes the vision already agreed with the stakeholders involved.
Refer to the scenario above
You are leading a group of domain architects and you are working with the corporate PMO, the business strategy team and service operations. You are meeting the stakeholders to clarify how you want to proceed with the Implementation and Migration Plan.
Choose one of the following answers

  • A. You propose to start collecting the existing deliverables describing the different domains in order to enable the Enterprise Architecture tram to integrate them with the support of the operation managemen
  • B. Every domain architect will then evaluate the impact on the projects already planned for the domai
  • C. The single revised plans will be integrated together and consolidated into a strategic implementation and migration strategy defining an IT roadmap.
  • D. You communicate the need for urgenc
  • E. The projects already planned will be cancelled and the implementation of the new architecture vision will be set as first priorit
  • F. A set of new projects will be defined to implement the new strateg
  • G. You will use the requirements from Phases B through D and define new projects for each one of the requirement
  • H. The use of defined interoperability architecture guidelines will then enable the project teams to work together and define a set of new point-to-point interfaces.
  • I. You describe the concept of Transition Architectures and clarify that the business value can be achieved by all the projects delivering their increments in a coordinated approac
  • J. Capability gaps and project dependencies are analyzed for each domain this will then enable the projects to be organized in work package
  • K. You will then agree on the roadmap for the implementation and migration strategy meeting with all the key stakeholders.
  • L. You communicate the CIO's will to transform the corporation and then that he's seeking help from the domain architects to do tha
  • M. The requirements are managed in order to enable every Architect to participate to the planning that will result in a detailed list of work activities with impact on the IT portfolio of project
  • N. A five year Target Architecture will then be defined and a report will keep track of dependencies and factors assessment.

Answer: C

NEW QUESTION 9
MightyGears produces components for the Car industry. Driven by the global financial downturn they are looking to reduce IT costs. They believe there is a cost saving opportunity within IT but this is not quantified in terms of potential savings nor is there an agreed target architecture. Final decisions on the solutions are not yet fully agreed. They have completed the first pass architecture and now are looking at the best opportunities and solutions to meet their financial goals.
You are the Chief Architect from a consulting organization brought into review the work to date by MightyGears and to make recommendations to the CIO and the board on the opportunities and solutions present.
Refer to the scenario above
Which of the following answers best describes how TOGAF recommends examining the opportunities and solutions before presenting to the board?
Choose one of the following answers

  • A. I would examine the architecture work today ensuring it is complete and accurate and addressing any gap
  • B. I would look at functional and integration requirement
  • C. I would then ensure all dependencies are understood and documente
  • D. I would then create the necessary artefacts including major work packages and transition architectures and the project charters for the recommended projects for presentation to the board.
  • E. I would assess the architecture work today, create, and priorities projects to transition Widget Inc from the current architecture to target architectur
  • F. This will include a business value for each project, the resources required and the intended timin
  • G. I would then validate the prioritizations with the board particularly looking at cost benefits and risk
  • H. Lastly, I would generate the Architecture Implementation Roadmap and document lessons learned.
  • I. I would assess the requirements of the organization particularly those requirements describing the functions required and information flows within the architectur
  • J. I would then look to produce artifacts that describe the recommended projects, the risk, issues anddependencie
  • K. This would also include transition architects to move us from current architecture to the recommended target architecture
  • L. I would present my recommendations to the board for agreemen
  • M. Once this is done, I would update the architectures reflecting any changes resulting from the board discussion.
  • N. I would look at the corporate culture and attitude to change, understand the constraints such as cost and the required time horizon
  • O. I would then look at the architecture work to ensure it is complete and seek to address any gap
  • P. I would review the functional requirements and ensure there are complete interoperability requirement
  • Q. I would then validate any dependencies and risk
  • R. Then formulate an implementation and migration strategy identifies major work packages and the transition architecture require
  • S. Finally, once agreement is reached with the board I will create project charters and re-factor any changes needed from the board discussion into the architecture.

Answer: A

NEW QUESTION 10
An international Insurance company has grown with little consideration for rationalization and consolidation. There is no coordination between business unit and every one have managed its own applications. The CIO decided to establish an Enterprise Architecture program within the enterprise to enable the company to expand to other markets in the next two years. The company has not any Enterprise Architecture Capability in place and the he CIO has set up an Architecture Board and called its first meeting. Refer to the scenario above
As Lead Architect you will establish a TOGAF 9 Enterprise Architecture program. Identify the best way to do this among the answers below.
Choose one of the following answers

  • A. You tailor TOGAF 9 with the help of the Architecture Board to integrate it with the legacy procedures established by the PM
  • B. You also examine the relationship of TOGAF with other processes and frameworks for governance, systems development and operations managemen
  • C. You then define the footprint of the enterprise architecture.
  • D. As Lead Architect you create a Request for Architecture Work to allocate resources to work on the Architecture Visio
  • E. Based on the outcome of the Business Scenario technique you apply, you create the Common Systems Architecture to guide the choice of Solutions Building Block
  • F. These will be then used for integrating the systems across business units.
  • G. You clarify the agreement on key business drivers and the scope of the enterprise architectur
  • H. You then clarify the requirements for architecture wor
  • I. You define the architecture principles together with the help of the Architecture Board in order to lead the architecture wor
  • J. You consider how to tailor TOGAF 9 for this enterprise.
  • K. You conduct an Architecture Maturity Assessmen
  • L. You then use the TOGAF ADM to state the requirements for the integration of a new company information management system into the organizatio
  • M. You then list a set of business goals together with theArchitecture Board that will be a reference to the enterprise architecture program.

Answer: C

NEW QUESTION 11
Scenario: Florian Flowers BV
Please read this scenario prior to answering the question
Florian Flowers BV is an international agricultural company exporting flowers and seeds worldwide. Florian is headquartered in Rotterdam in the Netherlands, and has sales and distribution centers in over 60 countries worldwide. Several of these centers include administrative, manufacturing, and research facilities.
To achieve full integration of their research capabilities with their development centers located in various climate zones, Florian wants to develop strong self-directed teams in each location. Florian also wants to define new business models that are profitable while reducing their impact on the environment. Florian management is deeply committed to ensuring that the company is a world leader in socially responsible seed development with a business strategy that focuses on profitability through environmentally friendly operating processes.
Florians international operations are subject to various legal and regulatory requirements. In areas such as genetically modified seeds, governmental controls are strictly enforced and compliance is critical. Recently a competitor was heavily fined for violating the regulations in a country where it was developing pest-resistant seeds.
The Governing Board is concerned, and as a result has approved the expenditure of resources to establish an Enterprise Architecture program. They have requested to be informed about the status of projects that could impact regulatory compliance. They also want to enable the corporate legal staff and auditors to analyze proposed architectures to ensure that they are within the legal guidelines for a given location. In addition, the research organization should be able to see that the architecture is appropriate for its needs.
TOGAF 9 has been mandated as the guiding framework for the development and evolution of the Enterprise Architecture practice.
Refer to the Florian Flowers BV Scenario
Florian management has engaged you as the Lead Consultant to assess the current situation.
You have been asked to recommend an approach that would enable the development of an architecture that addresses the needs of all these parties.
Based on TOGAF 9, which of the following is the best answer?

  • A. Depending on the nature of the architecture, a set of models should be created that can be used to ensure that the system will be compliant with the local regulation
  • B. Stakeholders should be able to view the models to see that their concerns have been properly addressed.
  • C. Each architecture activity should be developed using a consistent modeling approach that is uniform across all architecture project
  • D. Each architecture should be defined based on this fixed set of models so that all concerned parties can examine the models to ensure that their issues and concerns have been accessed.
  • E. For those groups that have sufficient power and level of interest, a special report should be created that summarizes the key features of the architecture with respect to the particular locatio
  • F. Each of these reports should reflect the stakeholders' requirements.
  • G. It would be beneficial to develop a stakeholder map that allows the architects to define groups of stakeholders that share common concern
  • H. A set of views should be defined that addresses the concerns each grou
  • I. Architecture models can then be created for each view to address the stakeholders' concerns.

Answer: A

NEW QUESTION 12
Scenario: Glacier Ridge LLC
Please read this scenario prior to answering the question Glacier Ridge LLC is a vacation property management firm that is growing through acquisition. It manages over 200 resort properties across North America. Many of the resort properties use the same internal IT systems that they used before they were acquired. Until recently, the only requirement that has been placed en each property is that they use a standard financial reporting system to report their financials ID the headquarters on a weekly basis. The CEO has stated his concerns about the inefficiencies of the current approach and identified the need to change. He has defined a new strategic vision that will enhance the Glacier Ridge property business by standardizing its operations across the network to provide consolidated financial, human resources, logistics, sales and marketing, and yield management. He has also stated that he expects results by the end of the current fiscal year. These changes will provide the company with improved utilization of its capacity and more efficient operations. The addition of a corporate-wide data warehouse will provide analytics that will enable the
marketing group to improve its ability to target advertising into key markets to improve yields. Glacier Ridge has mature enterprise architecture (EA) practice and uses TOGAF 9 as the method and guiding framework.
The CIO is the sponsor of the activity. In planning this change, the Chief Architect engaged the services of a well-known consulting firm that specializes in business strategy. An initial study has been conducted to identify the strategic changes needed to implement the CEO's vision. This recently completed with approval of a strategic architecture encompassing the entire firm, including detailed requirements and recommendations.
Based on the recommendations from the initial engagement, Glacier Ridge has embraced an Architecture Vision to adopt an enterprise application that is tailored to the needs of the hospitality industry.
Refer to the Glacier Ridge scenario Your role is that of Chief Architect. You have been asked to recommend the best approach to take in this architecture engagement to realize the CEO's vision. Based on TOGAF 9, which of the following is the best answer?

  • A. Since the initial engagement has identified the need to change, you recommend that the team focus on defining the target architecture by going through the architecture definition phases (B-D). This will ensure that the change can be defined in a structured manner and address the requirements needed to realize the vision.
  • B. Since the vision is well understood and the strategic architecture agreed, you recommend that the target architecture is defined first, followed by transition plannin
  • C. This will ensure that the current inefficiencies of the baseline architecture are not carried forward, and that the proposed solution addresses the requirements identified in the initial architecture engagement.
  • D. You recommend that this engagement define the Technology Architecture first in order to assess the current infrastructure capacity and capabilit
  • E. Then the focus should be on transition planning and architecture deploymen
  • F. This will identify requirements to ensure that the projects are sequenced in an optimal fashion so as to realize the vision.
  • G. You recommend that the team focus on architecture definition, with a specific emphasis on understanding the strategic change parameters of the business strateg
  • H. Once understood, the team will be in the best position to identify the requirements, drivers, issues, and constraints for this engagemen
  • I. You would ensure that the target architecture addresses non-functional requirements so as to help forecast future impacts.

Answer: D

NEW QUESTION 13
Scenario: Global Mobile 1
Please read this scenario prior to answering the question
Global Mobile is a mobile telecommunications company formed through a series of mergers and acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer.
Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average. The Corporate Marketing group has published some new findings about customer satisfaction. The customers appear to be switching to Air Light, a competitor, because of superior customer service. Global Mobile actually has better coverage in nearly all markets than Air Light, and good roaming agreements that keep rates low for business travelers. But, customer satisfaction has remained low.
The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan. They have developed a business scenario which contains a good conceptual model of what needs to be done, and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board.
The planning for the program has been underway for several months. Global Mobile has selected TOGAF 9 as the basis for its Enterprise Architecture.
The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the overall program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation. The Corporate Board has placed one additional major
constraint on the program. In addition to achieving the business outcomes directly related to improving overall customer service within each business unit, the Corporate Board expects the Target Architecture to produce an additional saving of at least 30% over current operating costs through energy efficiency initiatives, virtualization of servers and workstations, and expanded telecommuting and desk-sharing. This Green initiative is intended to become a model for future investments at all company facilities worldwide.
Refer to Global Mobile scenario
You have been engaged as a consultant to advise the Chief Architect on the best ways to approach to the implementation planning activities for this significant business transformation.
Based on TOGAF 9, which of the following is the best answer? (Is this the right answers to choose?)

  • A. You recommend using conventional implementation planning technique
  • B. The horizontal scope of the Green initiative would make the Capability-Based Planning approach used in the organization's TOGAF-based Enterprise Architecture framework difficult to manage and gover
  • C. This approach to planning was better applied within the vertical scope of a business unit.
  • D. You recommend that the implementation planning activities be conducted using Capability-Based Plannin
  • E. This is appropriate because the Green initiative is an enterprise-wide plan with a horizontal scop
  • F. Its metrics are aggregated at the enterprise leve
  • G. It is crucial to gain business unit support and cooperation to achieve the broader business outcomes which will benefit all.
  • H. The Capability-Based Planning approach used in the organization's TOGAF-based Enterprise Architecture framework is focused on business outcome
  • I. The Green initiative is an infrastructure program that is technical in nature; therefore, it would not be appropriate to use the Capability-Based Planning approac
  • J. Instead, the Global Mobile systems development lifecycle approach should be utilized to develop the Solution Architecture.
  • K. You recommend using conventional implementation planning technique
  • L. The Capability-Based Planning approach is normally only used in public sector, defense-related program
  • M. This approach is not appropriate for a private sector company.

Answer: B

NEW QUESTION 14
Scenario: Armstrong Defense Industries
Please read this scenario prior to answering the question
Armstrong Defense Industries is the prime contractor for the Dreadnought Unmanned Aircraft System program.
Over the course of this contract, the company has grown rapidly by acquisition and has inherited numerous different procurement processes and related IT systems. Armstrong Defense is moving aggressively to consolidate and reduce redundant procurement processes and systems. The CEO has announced that the company will seek to leverage higher volume discounts and lower related IT support costs by instituting a preferred supplier program.
To achieve this goal, Armstrong Defense needs to define Baseline and Target Architectures. These architectures must address key stakeholders concerns such as:
1. What groups of people should be involved in procurement-related business processes?
2. What current applications do those groups use?
3. Which procurement-related business processes are supported by zero, one, or many existing applications?
4. What are the overall lifetimes of the Request for Proposal and Purchase Order business objects?
5. What non-procurement applications will need to be integrated with any new procurement applications?
6. What data will need to be shared?
At present, there are no particularly useful architectural assets related to this initiative. All assets need to be acquired and customized or created from scratch. The company prefers to implement existing package applications from systems vendors with little customization.
The architecture development project has just completed its Architecture Context iteration cycle and is about to begin the Architecture Definition iteration cycle.
Armstrong Defense is using TOGAF for its internal Enterprise Architecture activities. It uses an iterative approach for executing Architecture Development Method (ADM) projects.
Refer to the Armstrong Defense Industries Scenario You are serving as the Lead Architect.
You have been asked to identify the most appropriate architecture viewpoints for this situation.
Based on TOGAF 9, which of the following is the best answer?

  • A. In the early iterations of the Architecture Definition:• Describe the Baseline Business Architecture with a Baseline Business Process catalog• Describe the Baseline Application Architecture with a Technology Portfolio catalog• Describe the Baseline Data Architecture with a Data diagram In the later iterations of the Architecture Definition:• Describe the Target Business Architecture with an Actor/Process/Data catalog• Describe the Target Application Architecture with a System/Technology matrix• Describe the Target Data Architecture with a Data Dissemination diagram
  • B. In the early iterations of the Architecture Definition:• Describe the Target Business Architecture with a Business Service/Function catalog and a Business Interaction matrix• Describe the key business objects with Product Lifecycle diagrams• Describe the Target Application Architecture with Application Communication diagrams and an Application Interaction matrix• Describe the Target Data Architecture with a Data Entity/Business Function matrix and a System/Data matrixIn the later iterations of the Architecture Definition:• Describe the Baseline Business Architecture with a Business Service/Function catalog and a Business Interaction matrix• Describe the Baseline Application Architecture with a System/Organization matrix and a System/Function matrix• Describe the Baseline Data Architecture with a Data Entity/Data Component catalog
  • C. In the early iterations of the Architecture Definition:• Describe the Target Business Architecture with a Business Service/Function catalog and an Organization/Actor catalog• Describe the key business objects with Data Lifecycle diagrams• Describe the Target Application Architecture with Application Communication diagrams and an Application Interaction matrix• Describe the Target Data Architecture with a System/Data matrix In the later iterations of the Architecture Definition:• Describe the Baseline Business Architecture with a Business Service/Function catalog and a Business Interaction matrix• Describe the Baseline Application Architecture with an Application and User Location diagram and a System/Function matrix• Describe the Baseline Data Architecture with a Data Entity/Data Component catalog
  • D. In the early iterations of the Architecture Definition:• Describe the Baseline Business Architecture with an Organization/Actor catalog• Describe the Baseline Application Architecture with a System/Function matrix• Describe the Baseline Data Architecture using a Data Entity/Data Component catalog In the later iterations of the Architecture Definition:• Describe the Target Business Architecture with en Organization/Actor catalog• Describe the Target Application Architecture using Application Communication diagrams end an Application Interaction matrix• Describe the Target Data Architecture with a System/Data matrix

Answer: B

NEW QUESTION 15
Scenario: Zephyr Enterprises
Please read this scenario prior to answering the question
Zephyr Enterprises specializes in the development of wind turbine blades for use in large- scale commercial wind energy production systems. Zephyr has manufacturing facilities located in Palm Springs, California, Omaha, Nebraska, and Winnipeg, Ontario. Each of these plants supplies a different manufacturer that builds and sells complete systems. The turbine blades are custom engineered to meet each manufacturers design specifications.
Until recently, most turbine blades were fabricated manually using molded fiber-reinforced plastics. However, recent improvements in composite materials, coupled with enhanced automated methods for precision application of materials during the molding process, have led to significant reduction in weight, increase in strength, and greatly improved blade longevity. Zephyr has pioneered the development of a proprietary automated process for continuous extrusion of the turbine blades. Patents have been filed to protect the process, but certain trade secrets must be closely guarded.
Zephyr has a mature Enterprise Architecture organization that is supported by a cross- functional Architecture Review Board. The Chief Information Officer and the Chief Operating Officer co-sponsor the Enterprise Architecture program.
Zephyr has used TOGAF and its Architecture Development Method (ADM) to develop its automated manufacturing processes and systems that are used to design, manufacture, and test the blade assemblies. They have recently updated to TOGAF 9 and have adapted the Zephyr Enterprise Architecture to closely follow the TOGAF 9 framework. All of Zephyrs IT architects have been trained and certified on TOGAF 9.Recently, an architecture project was completed that defined a standard approach for controlling the Automated Test System that is used at each plant to perform final quality assurance tests on each completed blade assembly. The Manufacturing Architecture Board approved the plan for immediate implementation at each plant.
An Architecture Contract was developed that detailed the work needed to implement and
deploy the new Automated Test System controller. The Chief Engineer, sponsor of the activity, has expressed concern that a uniform process be employed at each site to ensure consistency.
Refer to the Zephyr Enterprises Scenario You are the Lead Architect for this activity.
You have been asked to recommend the best approach to adopt to address the Chief Engineer's concern.
Based on TOGAF 9, which of the following is the best answer?

  • A. You create an Architecture Contract to manage and govern the implementation and migration proces
  • B. If the contract is issued to an external party, you ensure that it is a fully enforceable legal contrac
  • C. For internal development projects, you decide it is adequate to utilize a memorandum of understanding between the Manufacturing Architecture Board and the implementation organization.You recommend that if a deviation from the contract is detected, the Manufacturing Architecture Board should modify the Architecture Contract to allow the implementation organization the ability to customize the process to meet their local need
  • D. As a result, you then issue a new Request for Architecture Work to implement the modified Architecture Definition.
  • E. You create an Architecture Contract to manage and govern the implementation and migration proces
  • F. If the contract is issued to an external party, you ensure that it is a fully enforceable legal contrac
  • G. For internal envelopment projects, you decide it is adequate to utilize a memorandum of understanding between the Manufacturing Architecture Board and the implementation organization.You recommend that if a deviation from the Architecture Contract is detected, the Manufacturing Architecture Board grant a dispensation to allow the implementation organization the ability to customize the process to meet their local needs.
  • H. You create an Architecture Contract to manage and govern the implementation and migration proces
  • I. If the contract is issued to an external party, you ensure that it is a fully enforceable legal contrac
  • J. For internal development projects, you decide it is adequate to utilize a memorandum of understanding between the Manufacturing Architecture Board and the implementation organization.You ensure that the Manufacturing Architecture Board reviews all deviations from the Architecture Contract, and considers whether or not to grant a dispensation to allow the implementation organization to customize the process to meet their local needs.
  • K. You create an Architecture Contract to govern the implementation and migration process at each sit
  • L. If the contract is issued to an external party, you ensure that it is a fully enforceable legal contrac
  • M. You ensure that the contract addresses the project objectives, effectiveness metrics, acceptance criteria, and risk management.You then schedule compliance reviews at key points in the implementation process to ensure that the work is proceeding in accordance with the Architecture Definitio
  • N. Based on the results, you ensure that the Manufacturing Architecture Board reviews all deviations from the Architecture Contract, and considers whether or not to grant a dispensation to allow the implementation organization to customize the process to meet their local needs.

Answer: C

NEW QUESTION 16
Scenario:
Please read this scenario prior to answering the Question
You are the Lead Architect for a firm that manufactures ball bearings used in industrial equipment applications. They have manufacturing operations in several cities in the United States, Germany, and the United Kingdom.
The firm has traditionally allowed each manufacturing plant to drive its own production planning systems. Each plant has its own custom Materials Requirements Planning, Master Production Scheduling, Bill of Materials, and Shop Floor Control systems.
"Just In Time" manufacturing techniques are used to minimize wastes caused by excessive inventory and work in process. The increasingly competitive business environment has compelled the firm to improve its business capability to be more responsive to the needs of industrial customers. To support this capability, the firm has decided to implement an Enterprise Resource Planning (ERP) solution that will enable it to better coordinate its manufacturing capacity to match the demands for its products across all plants. In addition, there are also new European regulations coming into force to which their manufacturing processes must conform in the next six months.
As part of the implementation process, the Enterprise Architecture (EA) department has begun to implement an architecture process based on TOGAF 9. The CIO is the sponsor of the activity. The Chief Architect has directed that the program should include formal modeling using the Architecture Content Framework and the TOGAF Content Metamodel. This will enable support for the architecture tooling that the firm uses for its EA program.
The Chief Architect has stated that in order to model the complex manufacturing process it will be necessary to model processes that are event-driven. Also, in order to consolidate applications across several data centers it will be necessary to model the location of IT assets. In particular, the end goal is to have the single ERP application running in a single data center.
Currently the project is in the Preliminary Phase, and the architects are tailoring the Architecture Development Method (ADM) and Architecture Content Framework to fit into the corporate environment.
Refer to the Scenario
You have been asked to recommend a response to the Chief Architect's request to tailor the TOGAF Content Metamodel.
Based on TOGAF 9, which of the following is the best answer?

  • A. You recommend that the architecture team incorporate the Process Modeling and Infrastructure Consolidation extensions into their tailored Content Metamode
  • B. As the environment is process-centric this will enable them to model the manufacturing processes and store information to support regulatory complianc
  • C. It also includes views useful for managing the consolidation of applications into a single data center.
  • D. You recommend that the architecture team incorporate the Process Modeling and Governance extensions into their tailored Content Metamode
  • E. This is suitable as this is a significant IT change that will impact its operational model
  • F. This will ensure that they include specific entities and attributes that will allow them to model the event-driven nature of the manufacturing processes more precisely.
  • G. You recommend that the architecture team incorporates the Governance and Motivation Extensions into their tailored Content Metamode
  • H. This would allow modeling of the target milestones they want to achieve with this consolidation of application to a single data cente
  • I. These extensions will also enable demonstration of regulatory compliance for the manufacturing process.
  • J. You recommend that the architecture team incorporates the Data and Services Extensions into their tailored Content Metamode
  • K. This would allow modeling of the location of IT assets and ensure regulatory compliance for the manufacturing proces
  • L. It will also allow for identification of redundant duplication of capability which will be needed for a successful consolidation to a single data center.

Answer: A

NEW QUESTION 17
Scenario: MegaMart
Case Study Title (Case Study):
MegaMart is a Retail Chain which has expanded throughout India and the Far East. The CEO and CIO decide that there is a crying need to put an Enterprise Architecture in
place to realize MegaMart’s strategy to expand its revenue and diversify. The CIO has evaluated and decided to go in for TOGAF9 and adapt it to his enterprise requirements.
The Preliminary and Vision Phase have been completed.
As such very few architectural artifacts exist and the target architecture as of now is not very clear. As the Lead Architect how would you guide your team of architects for the Business Architecture definition?

  • A. In the first iteration start with the definition of the Target Business Architecture using a Top down Approach.Then keep on iterating in Phase B till the Target Business Architecture is refined before going to Phase C and Phase
  • B. After Phase C and Phase D are over, iterate again to Phase B and define the baseline Business Architecture, analyze the gaps finalize the Architecture Definitions documents and proceed to Phase C and Phase D.
  • C. In the first iteration start with the definition of the Baseline Business Architecture using a Top Down approac
  • D. Define the Architecture Definition document after analyzing the impacts and reviewing with the stakeholder
  • E. Then proceed to Phase C and Phase
  • F. In the next iteration finalize the Target Business Architecture and proceed to Phase C and Phase D.
  • G. In the first iteration start with the definition of the Baseline Business Architecture using a Bottom Up approac
  • H. Define the Architecture Definition document after analyzing the impacts and reviewing with the stakeholders’.Proceed to Phase C and Phase
  • I. In the next iteration finalize the Target Business Architecture, determine the gaps and the roadmap, and the impact and update the Architecture Definition documen
  • J. after analyzing the impacts and reviewing with the stakeholder
  • K. Then proceed with the iteration.
  • L. In the first iteration start with the definition of the Target Business Architecture using a Top Down approac
  • M. Define the Architecture Definition document after analyzing the impacts and reviewing with the stakeholders proceed to Phase C and Phase
  • N. In the next iteration finalize the Baseline Business Architecture, determine the gaps and the roadmap, and the impact and update the Architecture Definition documen
  • O. After analyzing the impacts and reviewing with the stakeholder
  • P. Then proceed with the iteration.

Answer: C

NEW QUESTION 18
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