NEW QUESTION 1
One thing an Instructor should never do in class is:

• A. Use analogies
• B. Use Jargon
• C. Use stories from the field
• D. Use video recorder

Answer: D

NEW QUESTION 2
You are teaching a class in which two students are talking with each other and disrupting the learning environment. Select three methods below that you might use to give the students a message to stop the disruptive talking:(Select three)

• A. Maintain the self esteem of the talking students while correcting them.
• B. Use facial gestures and eye contact to communicate with the students.
• C. Move yourself near the talking students.
• D. Directly address the students and ask them to shut up.

Answer: ABC

NEW QUESTION 3
You are an instructor and show up to class as usually in a coat and be. You are in Hawaii teaching at the bank of Hawaii at their site. All of your students are wearing Hawaii shirts. It is most likely that your dress may create an issue with which type of credibility:

• A. Content
• B. Social Racial
• C. Racial
• D. Personal

Answer: B

NEW QUESTION 4
Mf. Moore is poor at articulating his thoughts and opinions. Sometimes his responses to your questions do NOT make total sense or they are not well organized, how should you deal with the student's responses in the above situation?

• A. Accept his answers as they are because he is participating in class.
• B. Stop asking him questions that require a detailed answer.
• C. Ask him only open-end questions.
• D. Try to get a clearer picture of what he said and rephrase his answer.
• E. Direct another student to rephrase M
• F. Moore's answer.

Answer: D

NEW QUESTION 5
It is the third day of the 5 days CEH program and John is taking a session on Session Hijacking.
John resumes the session after lunch break and finds that one of the students "s missing. What is the ideal action that John should take under such circumstances?

• A. Enquire about the problem from other students and wait
• B. Resume the session
• C. Wart until the student arrives
• D. Criticize the student about his/her behavior

Answer: C

NEW QUESTION 6
Which one of the following is a CORRECT statement about using viewgraphs,slides, overheads, or transparencies?

• A. Presenters should keep their eyes on their slides to make certain they do not forget any points.
• B. Viewgraphs, overheads, or transparencies should be read.
• C. Viewgraphs, slides, overheads, or transparencies should be simple and should use bullet statements whenever possible.
• D. There should be a minimum of eight points on viewgraphs, overheads, or transparencies.
• E. There is NO need to cover every point on viewgraphs, overheads, or transparencies.

Answer: C

NEW QUESTION 7
Martin is conducting a First Look session of ENSA program for nearly 60 attendees over the Internet. Which of the following instructional methods will be most effective for a large audience?

• A. Webinar
• B. Group discussion
• C. Giving the students independent assignments
• D. Case study

Answer: C

NEW QUESTION 8
An instructor is teaching an e Business class in Seattle Washington during a category 7.5 earthquake. The instructor is standing and feels the earth shacking and opening up under him/her. The instructor jumps to the ground and find protection under a table. The projector shakes off the ceiling and nearly hits a student named Fuck. The goal of the instructor over everything else is to maintain safe learning environment.
Address where the action taken by the instructor of jumping under the table will meet that stated goal.

• A. Likely, as the instructor is alive and can now resolve student safety issues.
• B. Likely, as the instructor realized that such natural disasters are exception to his duty.
• C. Because instructor's safety comes before the students
• D. Unlikely, as the instructor met his/her needs and not the safety needs of the students.

Answer: A

NEW QUESTION 9
You are delivering a lecture to a new group of learners. At different points in the lecture students have problems understanding the new concepts. Select two techniques below that you can use to help them overcome their confusion:

• A. Give additional examples about the concept.
• B. Make minor re-sequencing of activities to meet learner's needs-
• C. Restate the information you just gave about the concept.

Answer: A

NEW QUESTION 10
Mrs. Keen's accounting students are having difficulty with accounts payable concepts. She develops a package of material that contains contracts, receiving reports, and invoices. She tells her students to make the proper accounting entries using the documents. She is available to provide guidance on how to use the materials. What type of simulation is illustrated in the above case?

• A. Gaming
• B. Group Work
• C. Equipment
• D. Case study
• E. Brainstorming

Answer: D

NEW QUESTION 11
You are an instructor and finish your class. During this class you had problems with the projector functioning properly. Before you leave work you should do the following:

• A. Use material the next day that does not require a projector.
• B. Communicate with appropriate faculties person regarding the problem with the projector.
• C. Request a new classroom.

Answer: B

NEW QUESTION 12
Company eBay helps individuals sell products to other individuals and takes a small commission on each sale. What EC classification do they fit?

• A. P2P
• B. B2B
• C. B2C
• D. C2C

Answer: D

NEW QUESTION 13
Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

• A. Role play in which the student plays the help desk technician
• B. Role play in which the instructor plays the help desk technician
• C. A lecture presented on the basic principles of customer relations
• D. Reading assignments on the subject of customer relations

Answer: A

NEW QUESTION 14
Which of the following can be done to help minimize distractions?

• A. Ensure learners know the rules for dress and conduct.
• B. Ensure exterior noises or interruptions are controlled as well as possible.
• C. Ensure learners know the schedule for breaks and meals.
• D. All of the above.

Answer: D

NEW QUESTION 15
Mrs. Roper is instructing an adult computer class. She overhears Johnny tell a joke that is offensive to an ethnic group. This is NOT the first instance of Johnny displaying this behavior. She is concerned about the effect this will have on the learning environment.

• A. Speak to Johnny in private about the consequences of continuing his behavior.
• B. Ask other members of the class if they found the Joke to be offensive to determine if further action is necessary.
• C. -DELETED-
• D. Talk to facility management and get the student removed from the class.
• E. Criticize Johnny's behavior in front of the entire class, encouraging class members to contribute their feelings.

Answer: D

NEW QUESTION 16
Content Credibility is best accomplished by which of the following?

• A. Feedback regarding the instructor performance is invited and positively accepted.
• B. Learner's questions are answered thoroughly, confidently, and accurately.
• C. Modeling group norms of behavior.
• D. Respect a given equally to all learners.

Answer: B

NEW QUESTION 17
Sheryl often uses incorrect grammar in her questions and answers.
Referring to the above scenario, how do you tactfully indicate the correct grammar usage?

• A. Restate her question or answer in correct grammar.
• B. Only answer questions and acknowledge her answers
• C. Interrupt her questions or answers so it does NOT aggravate other students.
• D. Privately criticize her grammar on the next break.
• E. Privately criticize her grammar on the next break and tell her if it does NOT improve, you will be critical of her grammar in front of the class.

Answer: B

NEW QUESTION 18
Which one of the following statements is TRUE about kinesthetic learners?

• A. They benefit most from reading the information.
• B. They benefit from having information diagrammed.
• C. They react well to scenarios and stories.
• D. They are hands-on learners.
• E. They prefer lectures versus hands-on experience.

Answer: C

NEW QUESTION 19
Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

• A. Admit she does NOT know the answer in a professional manner.
• B. Not admit she does NOT know the answer and make an educated guess at the answer.
• C. Ignore the question and immediately continue the lecture.
• D. Tell the student the question does NOT relate to the objective of the lecture.
• E. Admit she does NOT know the answer and immediately continue the lecture.

Answer: A

NEW QUESTION 20
Before a class is started, it is instructor's role is to do all of the following before the class commences:

• A. The adequacy of the facility is confirmed.
• B. Room status report is written and given to courseware designer.
• C. Make sure learner supplies and courseware are ready and neat.
• D. Equipment is checked to make sure it is operable.

Answer: ACD

NEW QUESTION 21
......