Question No: 1

Which operating system is supported for Avaya Aurau00ae Contact Center Release 7 server installations?

A. Windows Server2008 SP7 Standard Edition or Enterprise Edition

B. Windows Server 2012 R1 Standard Edition or Datacenter Edition

C. Windows Server 2012 R2 Standard Edition or Datacenter Edition

D. Windows Server 2008 SP2 Standard or Enterprise Edition

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Question No: 2

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).

After changing the value, which CCMS service must be restarted so that the new value can take effect?

A. CCMS SDP_Service, the Statistical Data Propagator Service

B. CCMS RSM_Service, the Real-Time Statistical Manager Service

C. CCMS RDC_Service, the Real-Time Data Calculator Service

D. CCMS IS_Service, the Intrinsic Service

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Question No: 3

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtualmachine.

C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D. The license file on the server can be edited where License Manager is installed.

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Question No: 4

You will need to configure Internet Explorer (IE) options to access Avaya Aurau00ae Contact Center (AACC) components such as Contact Center Manager Administration (CCMA).

Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

A. CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.

B. You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).

C. CCMA supports only the 32-bit version of Microsoft Internet Explorer.

D. Install Microsoft Internet Explorer 10.0 or 11.0.

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Question No: 5

The Avaya Aurau00ae Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.

Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

A. You can perform a manual failover on the Active AAMS.

B. You cannot a manual failover on the Active AAMS.

C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.

D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.

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Question No: 6

A customer has Avaya Aurau00ae Contact Center (AACC) and Avaya Aurau00ae Unified Communications Platform Integration.

For the Avaya Aurau00ae Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

A. Enable TLS encryption for Hosts.

B. Install a Signed Certificate from a Trusted Host.

C. Add theAvaya Aurau00ae Contact Center as a Trusted Host.

D. Add a Routing Policy forthe AACC.

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Question No: 7

You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.

What is the minimum required amount of RAM needed for the client computers?

A. 8 GB

B. 4 GB

C. 1 GB

D. 2 GB

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Question No: 8

To ensure resiliency, you have been asked to add an additional license manager to the network.

Which licensing type supports an additional license manager?

A. Nodal Enterprise, when a standby license manager is configured.

B. Remote Enterprise, when a standby license manager is configured.

C. Network Enterprise, where you can configure a primary and a secondary License Manager.

D. Corporate Enterprise, where you can configure a primary and a secondary License Manager.

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Question No: 9

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.

In which default location should the engineer look to determine the success of the backup?

A. C:Contact CenterLogsCommon ComponentsDBMaintenance.log

B. D:LogsCommon ComponentsDBMaintenance.log

C. D:Avaya AuraContact CenterLogsCommonComponentsCC_DBMaintenance.log

D. D:AvayaLogsCommon ComponentsCC_DBMaintenance

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Question No: 10

You are preparing to install an Avaya Aurau00ae Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.

In which Avaya support document will you find the server requirements?

A. Avaya Aurau00ae Contact Center Overview and Specifications

B. Avaya Aurau00ae Contact Center and Avaya Aurau00ae Unified Communications Platform Integration

C. Avaya Aurau00ae Contact Center Administration

D. Avaya Aurau00ae Contact Center Commissioning for Avaya Aurau00ae Unified Communications

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