Q1. You have a Dynamics CRM organization.
You have a team named Team1. All of the members of Team1 have identical security roles.
A user named User1 has a personal view to display the records owned by Team1. You need to ensure that all the members of Team1 can use the view.
What should you do?
A. Instruct User1 to assign the personal view to the owner of Team1.
B. Instruct the owner of Team1 to configure the filter criteria.
C. Instruct User1 to assign the personal view to Team1.
D. Instruct User1 to configure the filter criteria.
Answer: A
Q2. You have a user who must import a file every Monday. The file contains contacts from events the user attended during the weekend.
The events are scheduled every weekend for the next 18 months.
You need to prevent duplicate contacts from being created when the user Imports the contacts.
What should you do?
A. Create a real-time workflow.
B. Add a duplicate detection rule to the data map.
C. Schedule a duplicate detection job.
D. Apply a duplicate detection rule to the Import Data Wizard.
Answer: B
Q3. You have a Dynamics CRM organization that contains the business units configured as shown in the following table.
You configure Businessunit2 to have the Default business unit as a parent, You need to identify which business unit is now the parent of Businessunit4. Which business unit should you identify?
A. Default
B. Businessunit2
C. Businessumt3
D. Businessunit1
Answer: A
Q4. You have a Dynamics CRM organization. You enable Manager Hierarchy security.
You have the users shown in the following table.
You need to identify which actions the Vice President can perform. What should you identify?
A. Read and update the records owned by Sales Manager. Read and update the records owned by Sales User.
B. Read and update the records owned by Sales Manager. Read the records owned by Sales User.
C. Read and update the records owned by Sales Manager. Read the records owned by CEO.
D. Read all of the records in the organization. Edit the records owned by Sates Manager.
Answer: B
Q5. In a Dynamics CRM organization, you create a custom entity named Location. You need to create a hierarchal set of location records.
What should you do?
A. Create a many-to-many (N:N) relationship between two different entities and set Hierarchical to Yes for the relationship definition.
B. Create a many-to-many (N:N) relationship between the same entity and set Hierarchical to Yes for the relationship definition.
C. Create a one-to-many (1:N) relationship between the same entity and set Hierarchical to Yes for the relationship definition.
D. Create a one-to-many (1:N) relationship between two different entities and set Hierarchical to Yes for the relationship definition.
Answer: C
Q6. You plan to create a field that will store email addresses.
You need to ensure that a user can send an email message by clicking the email address in the new field.
Which type of data should you use for the field?
A. Lookup
B. Two Options
C. Single Line of Text
D. Option Set
Answer: B
Q7. You have a Dynamics CRM organization.
Currently, when you create entities and fields, they have a prefix of new_.
You need to ensure that when you create new entities and fields, they have a prefix of Contoso_.
Which two actions should you perform? Each correct answer presents part of the solution.
A. Change the prefix in the System Settings to Contoso.
B. Edit the customization prefix field and change the display name to Contoso.
C. Change the prefix of the publisher associated to the solution to Contoso.
D. Create a new publisher that has a prefix of Contoso. Associate the new publisher to the exiting solution.
Answer: A,D
Q8. You are modifying a Dynamics CRM form for a custom entity.
You need to identify which parts of the CRM form users can use to modify data.
Which two parts should you identify? Each correct answer presents a complete solution.
A. Navigation
B. Footer
C. Header
D. Body
Answer: B,D