Q1. You plan to create a country entity that contains one record for each country in the world. You need to track which countries a contact visited. No additional data will be tracked. Which type of relationship should you create?

A. a many-to-many (N:N) relationship from the contact to the country

A. B. a one-to-many (1:N) relationship from the country to the contact

C. a many-to-many (N:N) relationship from the contact to the country that has a relationship behavior type of Parental

D. a one-to-many (1:N) relationship from the contact to the country

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Q2. You have a Dynamics CRM organization.

You need to ensure that sales users can access the organization by using the Microsoft Dynamics CRM Windows Store app.

What should you do?

A. Modify the System Settings for the organization.

B. Assign the Delegate user role to the users.

C. Configure a server profile.

D. Enable the CRM for mobile security privilege for a security role.

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Q3. You have a Dynamics CRM organization. The organization does not use CRM for marketing.

You need to prevent Marketing from displaying on the Account form navigation. What should you do?

A. Delete all of the items in the Marketing group.

B. Hide the Marketing group.

C. Minimize the Marketing group.

D. Delete the Marketing group.

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Q4. You have a Dynamics CRM organization that contains two business units named Sales and Marketing.

You need to create a team to which you can assign security roles and that can contain users from the Sales business unit

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

A. Create an owner team that belongs to the Sales business unit.

B. Create an access team that belongs to the Sales business unit.

C. Create an access team that belongs to the root business unit.

D. Create an owner team that belongs to the root business unit.

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Q5. You work in a customer service organization.

Sometimes, when a new record is created, a customer service representative must capture additional data.

When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data.

You need to identify which process type you must use to capture the data. What should you identify?

A. a real-time workflow

B. a dialog

C. a custom action

D. a business rule

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Q6. You have the business units in a Dynamics CRM organization as shown in the following table.

You create a new security role named New Employee that is being used by all of the business units. Users in the Consumer Salesbusiness unit who are assigned the role report that they fail to update records that they should be able to update.

You plan to update the security role so that the users can update the records. You need to identify in which business unit you must update the role.

Which business unit should you identify?

A. Sales

B. Root

A. C. Enterprise Sales

D. Service

E. Consumer Sales

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Q7. You have a custom entity.

You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed.

What are two possible ways to configure the field? Each correct answer presents a complete solution.

A. Set the Behavior to User Local.

B. Set the Format to Date Only,

C. Set the Behavior to Time-Zone Independent.

D. Set the Behavior to Date Only.

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Q8. You have a custom entity named Entity1that has three activated business process flows named BPF2. BPF2. and BPF3,

You need to ensure that BPF2 in visible only to customer service representatives from the web client. What should you do?

What should you do?

A. Branch the process flow.

B. Configure security roles.

C. Edit the process scope.

D. Rename BPF2 to come before BPF1.

E. Edit the definition of Entity1.

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Q9. You modifythe Account form to contain thecontain the tabs configured and ordered as shown in the following table.

You need to identify which tabs will be displayed by default on Dynamics CRM for tablets. Which tabs should you identify?

A. only General. Address Info, and Reseller Info

B. only General, Address Info, Reseller Info, and Additional Info

C. only General, Details, Address Info, Reseller Info, and Additional Info

D. only General, Details. Address Info, and Reseller Info

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Q10. You have a Dynamics CRM organization.

You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list.

Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views.

You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?

A. Change the display order of the views.

B. Deactivate the unused system views.

C. Set customizable to True.

D. Change the views to be private views.

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