NEW QUESTION 1
As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?

• A. It is a lawsuit between the collective management and the collective unio
• B. It is a formal hearing between the management and the union, to resolve grievances during the construction of a contrac
• C. It is a formal hearing between management and union members to resolve grievances during the administration of a contrac
• D. It is a not a lawsuit, but a resolution of laws and their impact on existing contract

Answer: C

NEW QUESTION 2
OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

• A. Emergency action plan standard
• B. Equity pay standard
• C. Exit routes standard
• D. Fire safety standard

Answer: B

NEW QUESTION 3
As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional.Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

• A. The Clayton Act
• B. The Railway Labor Act
• C. The National Labor Relations Act
• D. The National Industrial Recovery Act

Answer: A

NEW QUESTION 4
Mark is a HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. As Mark creates this document, which one of the following is not required to be in the Affirmative Action Plan?

• A. Placement Goals
• B. Job Group Analysis
• C. Compliance Reviews
• D. Designation of Responsibility

Answer: C

NEW QUESTION 5
Which one of the following presents the seven stages of internal consulting in the correct order?

• A. Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the projec
• B. Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the projec
• C. Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the projec
• D. Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings andrecommendations, Implementing, Reviewing, transitioning, and evaluating the projec

Answer: D

NEW QUESTION 6
You are the HR Professional for your organization. You're leading a presentation on equal employment opportunity terminology for your staff. Beth, a staff member, wants to know what a charge is -in regard to equal employment opportunity. What is a charge?

• A. A charge is the documentation of an alleged unlawful discriminatio
• B. A charge is an individual that has lodged a formal complaint to an agency that alleges unlawful discriminatio
• C. A charge is the evidence that unlawful discriminationhas occurre
• D. A charge is a formal complaint submitted to an agency that alleges unlawful discriminatio

Answer: D

NEW QUESTION 7
The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

• A. It is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycot
• B. It is an effort to create more than one boycott on an organization, on two or more revenue stream
• C. It is two or more boycotts by two or more union-backed organizations against one compan
• D. It is additional boycotts against companies that do business with a company which the union is boycottin

Answer: A

NEW QUESTION 8
Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

• A. The organization and theemployees share the financial gain
• B. If goals for improvements are met, employees and managers share the succes
• C. Managers and employees provide their part of salary for charit
• D. Employees and management work together for reviewing organizational performanc

Answer: ABD

NEW QUESTION 9
As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?

• A. Portal-to-Portal Act
• B. Walsh-Healey Public Contracts Act
• C. Davis-Bacon Act
• D. Fair Labor Standards Act

Answer: C

NEW QUESTION 10
Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

• A. SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavo
• B. SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may fac
• C. SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organizatio
• D. SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organizationdevelopmen

Answer: B

NEW QUESTION 11
Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

• A. Workplace accidents
• B. Turnover
• C. Absenteeism
• D. Drug plan costs

Answer: A

NEW QUESTION 12
As an HR Professional you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. What term describes the illegal agreement of the management to give an individual a job, as long as the person does not join or be involved with a labor union?

• A. Yellow dog contract
• B. Scab
• C. Shill contract
• D. Non-union agreement

Answer: A

NEW QUESTION 13
Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

• A. It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsui
• B. It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organizatio
• C. It means that Herb's firm can research Hans to determine if he's had any lawsuit
• D. It means that Hans cannot work for competitors without the written permission of theemploye

Answer: A

NEW QUESTION 14
You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

• A. Nominal group technique
• B. Ratio analysis
• C. Brainstorming
• D. Delphi Technique

Answer: A

NEW QUESTION 15
Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

• A. Any loss of life or limb resulting from an event in the work environmen
• B. Any wound or damage to the body resulting from anevent in the work environmen
• C. Any physical damage to one's body resulting from an event in the work environmen
• D. Any pain, suffering, or damage to a person as a result of working in an employee positio

Answer: B

NEW QUESTION 16
HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?

• A. When an employer treats all applicants the same regardless of their race, color, sex, religion, national origin, age, disability, or military or veteran statu
• B. When an employer creates a quid pro quo status based on an employee's rebuttal of unwelcome sexual advance
• C. When an employer treats a candidate differently based on the person's race, color, sex, religion, national origin, age, disability, or military or veteran status
• D. When an employee treats other employees differently based on their past work effort

Answer: C

NEW QUESTION 17
You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

• A. $79,000
• B. $101,000
• C. $87,500
• D. $88,000

Answer: A

NEW QUESTION 18
There are seven stages of internal consulting that a HR Professional must be familiar with. Which one of the following is not one of the seven stages of internal consulting?

• A. Exploring the situation
• B. Implementing
• C. Developing recommendations
• D. Executing the project plan

Answer: D

NEW QUESTION 19
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