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PK0-004 Exam Questions - Online Test


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Q1. Team members have reported that meetings are poorly attended and unproductive.

Which of the following steps can the project manager take to make the meetings more productive?

A. Discontinue the meetings with the poorest attendance.

B. Decrease the length of the meetings.

C. Distribute an agenda before each meeting.

D. Document team member attendance and report it to management.

Answer: C

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 326

Q2. Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.

This type of conflict resolution is known as:

A. forcing.

B. avoiding.

C. smoothing.

D. compromising.

Answer: A

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200

Q3. Which of the following documents does a vendor rely on to commit funding and resources to a project?

A. SOW

B. PO

C. SLA

D. MOU

Answer: A

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 299

Q4. Which of the following is a schedule that illustrates the duration of an activity?

A. Process diagram

B. Ishikawa diagram

C. Gantt chart

D. Pareto chart

Answer: C

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 168

Q5. Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.

The project manager should:

A. follow the change process flow and notify the legal department after the change is implemented.

B. extend a formal invitation to the legal department representative to join the CCB.

C. hold a separate meeting with the legal department representative and ask for approval.

D. notify the legal department representative in the event of an upcoming audit.

Answer: B

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 294

Q6. A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.

Which of the following techniques is MOST likely to be used to complete the project on time?

A. Throttling

B. Crashing

C. Resource leveling

D. Resource smoothing

Answer: B

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 170

Q7. A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.

The project manager is concerned that the requests will lead to:

A. quality control issues.

B. additional risks.

C. scope creep.

D. time constraints.

Answer: D

Q8. Which of the following documents should be used to provide high-level reporting to key stakeholders?

A. Dashboard

B. Communication plan

C. Statement of work

D. Project charter

Answer: A

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 325

Q9. A senior manager asks a project manager for an estimated budget on a new project. Which of the following is the BEST step for the project manager to take?

A. Tell the senior manager the estimation is not available yet.

B. Use the budget from a similar project to generate estimates.

C. Ask a SME for an opinion and propose an estimate.

D. Gather the team to immediately generate estimates.

Answer: B

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p.164

Q10. A project requires daily status updates.

Which of the following is the MOST effective method for providing these updates?

A. Backlog

B. Standup

C. Kickoff

D. Retrospective

Answer: B

Explanation:

References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 306