NEW QUESTION 1
In a validation loop, users are repeatedly asked to enter the same information, thereby preventing them from transitioning to a different dialoq flow state in a conversation.
What is causing the validation loop?

• A. The dialog flow state uses an input component that references a nonentity type variabl
• B. The same dialog flow state is referenced in the next transition.
• C. The nlpResultvariable property of the input component points to "iResult", which is a variable of type "nlpresuit".
• D. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.
• E. The input component associated with a state references a variable of an entity type and the maxPrompts property is not set.

Answer: C

NEW QUESTION 2
You want the flow to navigate to the cancel transition immediately after the maximum number of failed attempts are exceeded in the System.ResolveEntities Components.
Which option must you use?

• A. Set cancelPolicy to "immediate".
• B. There is no such option in system.ResolveEntitis
• C. Set cancelPolicy to "true" .
• D. Set cancelPolicy to "lastEntity" .

Answer: A

Explanation:
https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/built-components-properties-transitions-and-u cancelPolicy
Determines the timing of the cancel transition:
immediate—Immediately after the allotted maxPrompts attempts have been met for an entity in the ba
lastEntity—When the last entity in the bag has been matched with a value.

NEW QUESTION 3
Which statement is FALSE regarding out-of-order messages?

• A. Out-of-order messages are not handled by defaul
• B. Designers must define out-of-order message handlers at the skill level.
• C. Dialog flow navigation continues with the state referenced in the out-of-order-message action.
• D. Chatbots don't control the user's input and, therefore, cannot prevent users from selecting out-of-scope actions.
• E. Out-of-order messages occur when a user scroll the conversation history displayed in the messenger client and selects that is no longer in scope for the current conversation.

Answer: D

NEW QUESTION 4
You are designing a skill for a railway company. You created a value list entity (StationEntity), which is the list of all possible train stations To resolve an intent (Routelnfolntent), you need to determine whether the user is asking for a route which is either to a station or from a station.
Which statement describes the most robust and efficient approach for extracting this information from the user input?

• A. Create a value list entity called ToFromEntlty with values of "to" and "from" and with appropriate synonyms for each valu
• B. Create a value list called DirectionStation and add ToFromEntity and StationEntity to thi
• C. Then, add DirectionStation to the Routelnfolntent.
• D. Create two derived entities based on StationEntit
• E. In one entity, set the preceding phrase to "to" (along with any required synonyms). In the other entity, do the same but with the preceding phrase "from". Add both entities to the Routelnfolntent intent.
• F. Duplicate StationEntit
• G. In one version, prefix all of the train station names with "to" and in the other prefix with "from". Then add both entities to the Routelnfolntent intent.
• H. Add StationEntity to the Routelnfolntent intent and then update the training data with phrases beginning with "from".

Answer: B

NEW QUESTION 5
You are advised to implement an 80/20 split with training and test utterances. This means that 80% of new utterances harvested from the conversation logs should be used as intent training utterances and 20% for testing.
Why is this a good practice?

• A. Adding 100% of user phrases to the intent would overload the model.
• B. Batch testing works more efficiently when there is a ratio of one test utterance for every five training utterances.
• C. By performing an 80/20 split, you are randomizing which data is added to the utterances.
• D. By keeping 20% for testing, you are able to test the model with data on which it has not been specifically trained.

Answer: A

NEW QUESTION 6
How do you declare a context variable for an entity?

• A. Set the variable type to "nlpresult".
• B. Set the variable type to the same name as the entity.
• C. Set the variable type to "entity".
• D. Set the variable type to "map" and reference the value by the entity name.

Answer: C

NEW QUESTION 7
Take a look at the output of a system.List component in the screenshot below, and note how oneof the items includes a comma (,).

In the code below, what value would you assign to the option property for it to display items for ‘’Yes’’, No please’’, and ‘’Not sure’’?

• A. options: ["Yes","No, please resend","Not sure"]
• B. options: "Yes, Nou002C please resen
• C. Not sure"
• D. options: Yes, Nou002C please resend, Not sure
• E. options: "'Yes', 'No, please resend', 'Not sure'"
• F. options: [[Yes]. please resend]. [Not sure]]

Answer: E

NEW QUESTION 8
Which statement is true regarding the effect of context pinning on routing?

• A. If the input includes an implicit invocation for a skill, the router pins the conversation to that skill.
• B. If the user is pinned to a skill and then enters something that doesn’t relate to that skill, the router automatically checks other skills for a match.
• C. The thresholds that determine whether context pinning will occur or not set at the skill level.
• D. For user input that includes an explicit invocation for a skill, but not intent-related utterance, the router pins the conversation to the skil
• E. The next utterance, the router pins the conversation to the skil
• F. The next utterance is assumed to be related to that skill.

Answer: D

NEW QUESTION 9
Which two statements describe what happens when a System.DatectLanguages component is used in a dialog flow?

• A. The system.DetectLanguage component sets the profile.languageTag variable to the language code of the detected user language.
• B. The syste
• C. DetectLanguage component sets the autoTranslate variable to the language code of the detected user language.
• D. A system.DetectLanguage component state causes an exception if no translation service is configured for a skill.
• E. The system.DetectLanguage component sets the profile.locale variable to the language code of the detected user language.
• F. The system.DetectLanguage component does not detect English because it is the default language.

Answer: AD

NEW QUESTION 10
What does this dialog flow do?

• A. It logs how many times it takes each user to enter an utterance that resolves to an intent.
• B. It loops back to the intent state until the user enters an utterance that resolves to an intent.
• C. If the user does not enter an utterance that resolves to an intent within three tries, it transitions to a state to handle the user problem.
• D. It stops the conversation if the user can't enter any utterances that resolve to an intent.

Answer: C

NEW QUESTION 11
What is the output of this code?

• A. The code will run into an infinite loop.
• B. Only first value - "One" will be printed.
• C. The code will fail to validate because |- is not a valid symbol.
• D. All the three values - "One." "Two." and "Three." will be printed.

Answer: B

NEW QUESTION 12
Which statement is true regarding the digital assistant's Help system intent?

• A. You can define utterances that the digital assistant will recognize when the user is asking for help.
• B. The help intent cannot route the conversation to a specific state within a skill.
• C. The utterances for the help intent are predefined and cannot be changed.
• D. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".

Answer: B

NEW QUESTION 13
Select the FALSE statement regarding Oracle's recommendation for defining your bot’s personality and
conversational design.

• A. You should hide from users the fact that they are communicating with a bot and give them the impression that it's a human they are interacting with.
• B. You should consider naming your bot and using an appropriate avatar.
• C. Your bot should have a persona that matches that of your target audience.
• D. Words carry emotions and you should carefully consider verbiage and tone in your dialog responses.

Answer: B

NEW QUESTION 14
What is the primary purpose of a user channel in Oracle Digital Assistant?

• A. It provides the primary mechanism for embedding skills within a digital assistant.
• B. It provides a simple way to expose PL/SQL packages as REST data services.
• C. It provides a simple way to connect and adapt messages between a skill or digital assistant and a messenger client.
• D. It provides a generic mobile app or web app that you can directly embed in any messenger client.
• E. It provides a simple way to connect custom components with back-end systems.

Answer: B

NEW QUESTION 15
Assuming conversation is the custom component SDK handle, which two code statements are valid to access the order and userAccount input parameters of the custom component?
A)

B)

C)

D)

E)

• A. Option A
• B. Option B
• C. Option C
• D. Option D
• E. Option E

Answer: DE

NEW QUESTION 16
The agentActions property in the System.Agentlnitiation component:

• A. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
• B. Sets the message to be displayed when an agent is first connected to a chat session.
• C. Sets the message to be displayed if an agent refuses a chat request.
• D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).

Answer: A

NEW QUESTION 17
To translate output messages, you created a resource bundle in your skill. The resource bundle contains an orderConfirmation key with the following message:
Thanks {0} for your order. Your order of a {1} is no its way.
In your dialog flow, you have a variable rb of type resourcesBundle defined. In additional, you defined a variable pizzaType holding the type of the pizza (for example, Salami) and a variable pizzaSize holding the size of the Pizza ( for example , large).
A)

B)

C)

D)

• A. Option A
• B. Option B
• C. Option C
• D. Option D

Answer: A

NEW QUESTION 18
Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?

• A. Raise the Candidate Skills Confidence Threshold in the digital assistant.
• B. Lower the Confidence Threshold in the Retail skill.
• C. Lower the Candidate Skills Confidence Threshold in the digital assistant.
• D. Lower the Confidence Threshold in the Banking skill.

Answer: C

NEW QUESTION 19
Which three statements are FALSE regarding entity resolution using a composite bag?

• A. You can define multiple prompts for each entity item in the composite bag.
• B. The composite bag will automatically resolve any entity values found in the initial user input.
• C. When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
• D. Each entity item in the composite bag can have only one value.
• E. Every entity item in the composite bag must be prompted for and have a value entered.
• F. You can define validation code using Apache Freemarker for entity item values.

Answer: ACE

NEW QUESTION 20
Select the FALSE statement regarding confidence levels when routing within a digital assistant.

• A. A confidence threshold is a value that's compared to the confidence level by the system, intent component to define the next action.
• B. Confidence level is the intent engine's score for utterance classification.
• C. All skills within a digital assistant must have the same confidence threshold.
• D. If other intents that exceed the confidence threshold have scores that are within that of the top intent by less than the win margin, these intents are also presented to the user.

Answer: A

NEW QUESTION 21
What is the error message ‘’Your session appears to be in an infinite loop’’usually caused by?

• A. a missing keepTurn = true entry in the dialog flow
• B. a component in a dialog flow state that references a variable that has a value set while the dialog flow state continues to transition
• C. a problem with the Digital Assistant tenant
• D. a problem with a custom component that is referenced in your dialog flow

Answer: A

NEW QUESTION 22
Which three statements are true about composite bagentities?

• A. They define a business domain object as a collection of related system entities and custom entities.
• B. When you add entities to the composite bag, you can control how they get extracted in related to other entities and when they are prompted for.
• C. The composite bag will always enforce that every entity has a valid value before allowing the conversation to move on to the next state in the dialog flow.
• D. You need to create a separate composite bag to handle nonentity types such as string
• E. Locations, and attachments.
• F. The composite bag can resolve all entity values using only a single state in the dialog flow.

Answer: BCE

NEW QUESTION 23
Which statement about digital assistants is FALSE?

• A. A digital assistant can be used to manage a set of skills, including skills that you create yourself and skills that you have added from the Skill
• B. A digital assistant ensures that a user completes a conversation in one skill before allowing that user to trigger the intent of a different skill
• C. A digital assistant can communicate with customers through different messaging platforms.
• D. A connection to a back-end service is through a custom component that is used by a skill, rather than one that is used by a digital assistant.

Answer: B

NEW QUESTION 24
You have been asked to make recommendations to a customer on the value of having a catalogue of test phrases that you can use for batch testing intents.
Which statement is the recommendation you would NOT make?

• A. Batch testing allows you to have a baseline of phrases to test against, so you can demonstrate whether your skill is resolving intents more accurately over time.
• B. Batch testing allows you to confirm that any changes you make to the intent utterances do not inadvertently change other intent resolutions.
• C. Batch testing allows you to test every combination of conversation through your dialog flow.
• D. Having a baseline test allows you to determine whether your intent resolution is still functioning within expected limits given any updates to your service.

Answer: D

NEW QUESTION 25
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