Question No: 1

company provides plumbing repair services across a broad geographic area. The company creates different zones for providing service to clients. You need to organize work orders and resources automatically by geography.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Create an enterprise agreement with Microsoft Bing maps.

B. Geocode the service activity.

C. Configure a radius constraint for work orders.

D. Set up an account record for the company with a valid address.

E. Enable the map feature.

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Question No: 2

u create a custom entity to manage specific types of services. You need to start scheduling resources for work related to the entity.

What should you do?

A. Create a relationship between the custom entity and Booking Resources entities.

B. Use work orders instead of the custom entity.

C. Add the custom entity to the schedule board.

D. Enable the custom entity for scheduling using universal scheduling.

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Question No: 3

u are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.

Which three options can you use? Each correct answer presents a complete solution.

A. Resource Address

B. Company Address

C. Organizational Unit Address

D. Business Unit Address

E. Location Agnostic

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Question No: 4

ich three pricing features are only associated with services? Each correct answer presents a complete solution.

A. Flat Fee

B. Percent Markup u2013 Current Cost

C. Minimum Charge Amount

D. Percent of List

E. Minimum Charge Duration

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Question No: 5

ich two objects or roles are required to customize the Field Service mobile application? Each correct answer presents part of the solution.

A. Resco Woodford

B. Field Service u2013 Administrator

C. Package Deployer

D. Field Service project

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Question No: 6

u are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.

On which entity should you enter the customeru2021s preferences?

A. agreement

B. resource

C. booking setup

D. account

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Question No: 7

r which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service? Each correct answer presents a complete solution.

A. Add inventory to a warehouse.

B. Add or subtract inventory to or from a warehouse.

C. Transfer a product from a warehouse to a truck.

D. Purchase products to sell to a customer.

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Question No: 8

u need to add descriptions to equipment and implement a rating system for equipment. What should you configure?

A. Characteristics

B. Category

C. Business Unit

D. Team

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Question No: 9

field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time.

Why is the agent only able to see a limited amount of data from the devices?

A. By default, only the last 20 readings are displayed.

B. The IoT devices are no longer registered.

C. Only system admins can see historic data.

D. Microsoft Dynamics 365 is not connected to Azure.

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Question No: 10

u plan to use the Connected Field Service solution to proactively manage field equipment. You need to prepare for the installation.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Install Microsoft SharePoint Online.

B. Purchase a Microsoft Azure subscription.

C. Implement Microsoft Power BI Pro.

D. Ensure that you have licensing for Microsoft Dynamics 365 for Field Service.

E. Ensure that you are assigned to the Microsoft Office 365 Global Administrator or Microsoft Dynamics 365 System Administrator role.

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