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NEW QUESTION 1
Which could be a layer within an enterprise architecture?
- A. Business services
- B. Service level commitments
- C. Organization's reporting structure
- D. Project office's governance practices
Answer: A
NEW QUESTION 2
Which type of engagement occurs at the business solutions maturity level?
- A. multidomain technology engagement
- B. single-domain technology engagement
- C. partial business engagement
- D. business-first engagement
Answer: C
NEW QUESTION 3
How does understanding the customer's business model holistically address the customer's business challenge?
- A. Segmented solutions designed for their specific outcomes makes it easier for them to be more relevant to their company's business challenges.
- B. Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.
- C. As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person.
- D. With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.
Answer: C
NEW QUESTION 4
Which three options are factors or components that must be considered when dealing with a business value proposition? (Choose three.)
- A. Technological Development
- B. Key Performance Indicators
- C. Firm Infrastructure
- D. Capital Expenditures
- E. Human Resource Management
- F. Operating Expenses
Answer: BDF
NEW QUESTION 5
Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends?
- A. Cloud, Industry Issues, Consumerization, IT Appliances
- B. Cloud, Mobility, Activity Based Working, Security
- C. Cloud, Social Media, Software Defined Networking, Big Data
- D. Cloud, Mobility, Analytics, Social Media
Answer: D
NEW QUESTION 6
Which statement is true?
- A. A view can be generic and stored in libraries for later reuse.
- B. A viewpoint is the perspective of an individual user.
- C. Some views do not have associated viewpoints.
- D. A view is perspective of an individual user.
Answer: D
NEW QUESTION 7
Which two options are indirect benefits of a business outcome? (Choose two.)
- A. Lower maintenance contract cost
- B. Improved customer satisfaction
- C. Lower purchase price of IT assets
- D. Faster time to market for new solutions
Answer: BD
NEW QUESTION 8
Which categories can collaboration help achieve business goals for the customer?
- A. Innovation, Industries, Incentives.
- B. Line of Business, Vertical, Business Outcome.
- C. Industry markets, Business Outcome, Technology Innovation.
- D. Line of Business, Vertical, Business Value.
Answer: D
NEW QUESTION 9
Which two options are major tensions that business performance measurement could help balance? (Choose two.)
- A. Responsive / non-responsive.
- B. Different performance expectations.
- C. Profit, growth and control.
- D. Critical / non-critical.
- E. Monitor and control.
Answer: BC
NEW QUESTION 10
Which connection would be used to describe ads that a smartphone sends as a person walks around a retail store?
- A. machine-to-machine
- B. business-to-consumer
- C. machine-to-person
- D. sensor-to-device
Answer: C
NEW QUESTION 11
Which three sentences are true regarding the stakeholder power grid? (Choose three.)
- A. It shows relationships of power among executives.
- B. It displays the risk position of future investments.
- C. It shows current and optimal future state.
- D. It is a visual picture.
- E. It shows quantitative information about stakeholder requirements.
- F. It shows differences among stakeholders.
Answer: CDF
NEW QUESTION 12
Which advantage is gained from engaging with senior IT and LoB leadership of the Cisco Business Architecture approach?
- A. to describe the latest product features offered
- B. to position technology
- C. to demonstrate the latest product features
- D. to gain an understanding of their business
Answer: D
NEW QUESTION 13
Which two options are financial considerations related to determining business outcomes? (Choose two.)
- A. Capital Expenditures, Operating Expenses.
- B. Internal Return Rate, Discount Rate.
- C. Payback, Chargeback.
- D. Capital Expenditures, Working Capital.
- E. Chargeback, Show back.
Answer: AE
NEW QUESTION 14
Which two options are benefits of Cisco's overall portfolio with respect to the set of buyers? (Choose two.)
- A. increased business performance
- B. enhanced accountability
- C. real-time business intelligence
- D. higher service availability
Answer: CD
NEW QUESTION 15
Which option is used to describe a customer's vision, mission, strategy, and major initiatives?
- A. business value chain
- B. business model canvas
- C. critical success factor
- D. technology implementation plan
Answer: B
NEW QUESTION 16
Which activity is performed by the Cisco business architect?
- A. Develop low-level designs.
- B. Determine the required business capabilities.
- C. Create a product build of materials.
- D. Provide product-specific technical support.
Answer: B
NEW QUESTION 17
When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)
- A. specific timeframe and periods
- B. communicational procedures
- C. metrics and calculation procedures
- D. project management milestones
Answer: AC
NEW QUESTION 18
Drag and drop the type of business case on the left to the business driver on the right.
Answer:
Explanation:
NEW QUESTION 19
Which tool is recommended to help identify customer responsibilities in one of their business processes?
- A. BMC chart
- B. RACE report
- C. Agile chart
- D. RACI chart
Answer: D
NEW QUESTION 20
Which option is a difference in the set of QUESTION NO:s that Cisco's approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales?
- A. The product approach answers the QUESTION NO: of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions.
- B. The product approach answers the QUESTION NO: of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution.
- C. The product approach answers the QUESTION NO: of what product is needed, while the outcomes approach answers what the business objectives and desired outcomes are.
- D. The product approach answers the QUESTION NO: of what capabilities are needed to deliver product & services, while the outcomes approach gives an answer to what the business rules and capabilities are.
Answer: C
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