NEW QUESTION 1
Which could be a layer within an enterprise architecture?

• A. Business services
• B. Service level commitments
• C. Organization's reporting structure
• D. Project office's governance practices

Answer: A

NEW QUESTION 2
Which type of engagement occurs at the business solutions maturity level?

• A. multidomain technology engagement
• B. single-domain technology engagement
• C. partial business engagement
• D. business-first engagement

Answer: C

NEW QUESTION 3
How does understanding the customer's business model holistically address the customer's business challenge?

• A. Segmented solutions designed for their specific outcomes makes it easier for them to be more relevant to their company's business challenges.
• B. Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.
• C. As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person.
• D. With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.

Answer: C

NEW QUESTION 4
Which three options are factors or components that must be considered when dealing with a business value proposition? (Choose three.)

• A. Technological Development
• B. Key Performance Indicators
• C. Firm Infrastructure
• D. Capital Expenditures
• E. Human Resource Management
• F. Operating Expenses

Answer: BDF

NEW QUESTION 5
Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends?

• A. Cloud, Industry Issues, Consumerization, IT Appliances
• B. Cloud, Mobility, Activity Based Working, Security
• C. Cloud, Social Media, Software Defined Networking, Big Data
• D. Cloud, Mobility, Analytics, Social Media

Answer: D

NEW QUESTION 6
Which statement is true?

• A. A view can be generic and stored in libraries for later reuse.
• B. A viewpoint is the perspective of an individual user.
• C. Some views do not have associated viewpoints.
• D. A view is perspective of an individual user.

Answer: D

NEW QUESTION 7
Which two options are indirect benefits of a business outcome? (Choose two.)

• A. Lower maintenance contract cost
• B. Improved customer satisfaction
• C. Lower purchase price of IT assets
• D. Faster time to market for new solutions

Answer: BD

NEW QUESTION 8
Which categories can collaboration help achieve business goals for the customer?

• A. Innovation, Industries, Incentives.
• B. Line of Business, Vertical, Business Outcome.
• C. Industry markets, Business Outcome, Technology Innovation.
• D. Line of Business, Vertical, Business Value.

Answer: D

NEW QUESTION 9
Which two options are major tensions that business performance measurement could help balance? (Choose two.)

• A. Responsive / non-responsive.
• B. Different performance expectations.
• C. Profit, growth and control.
• D. Critical / non-critical.
• E. Monitor and control.

Answer: BC

NEW QUESTION 10
Which connection would be used to describe ads that a smartphone sends as a person walks around a retail store?

• A. machine-to-machine
• B. business-to-consumer
• C. machine-to-person
• D. sensor-to-device

Answer: C

NEW QUESTION 11
Which three sentences are true regarding the stakeholder power grid? (Choose three.)

• A. It shows relationships of power among executives.
• B. It displays the risk position of future investments.
• C. It shows current and optimal future state.
• D. It is a visual picture.
• E. It shows quantitative information about stakeholder requirements.
• F. It shows differences among stakeholders.

Answer: CDF

NEW QUESTION 12
Which advantage is gained from engaging with senior IT and LoB leadership of the Cisco Business Architecture approach?

• A. to describe the latest product features offered
• B. to position technology
• C. to demonstrate the latest product features
• D. to gain an understanding of their business

Answer: D

NEW QUESTION 13
Which two options are financial considerations related to determining business outcomes? (Choose two.)

• A. Capital Expenditures, Operating Expenses.
• B. Internal Return Rate, Discount Rate.
• C. Payback, Chargeback.
• D. Capital Expenditures, Working Capital.
• E. Chargeback, Show back.

Answer: AE

NEW QUESTION 14
Which two options are benefits of Cisco's overall portfolio with respect to the set of buyers? (Choose two.)

• A. increased business performance
• B. enhanced accountability
• C. real-time business intelligence
• D. higher service availability

Answer: CD

NEW QUESTION 15
Which option is used to describe a customer's vision, mission, strategy, and major initiatives?

• A. business value chain
• B. business model canvas
• C. critical success factor
• D. technology implementation plan

Answer: B

NEW QUESTION 16
Which activity is performed by the Cisco business architect?

• A. Develop low-level designs.
• B. Determine the required business capabilities.
• C. Create a product build of materials.
• D. Provide product-specific technical support.

Answer: B

NEW QUESTION 17
When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)

• A. specific timeframe and periods
• B. communicational procedures
• C. metrics and calculation procedures
• D. project management milestones

Answer: AC

NEW QUESTION 18
Drag and drop the type of business case on the left to the business driver on the right.

Answer:

Explanation:

NEW QUESTION 19
Which tool is recommended to help identify customer responsibilities in one of their business processes?

• A. BMC chart
• B. RACE report
• C. Agile chart
• D. RACI chart

Answer: D

NEW QUESTION 20
Which option is a difference in the set of QUESTION NO:s that Cisco's approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales?

• A. The product approach answers the QUESTION NO: of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions.
• B. The product approach answers the QUESTION NO: of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution.
• C. The product approach answers the QUESTION NO: of what product is needed, while the outcomes approach answers what the business objectives and desired outcomes are.
• D. The product approach answers the QUESTION NO: of what capabilities are needed to deliver product & services, while the outcomes approach gives an answer to what the business rules and capabilities are.

Answer: C