Q1. Which Cisco Unified Communications Manager menu path is used to access the softkey template configuration window? 

A. Device > Device Settings > Softkey Templates 

B. Device Settings > Softkey Templates 

C. IP Phone > Template > Softkey 

D. Device > IP Phone > Template > Softkey 

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Q2. What is the correct path selection for a call that is routed through a Cisco Unified Communications Manager system? 

A. Devices -> Route Group -> Route List -> Route Pattern 

B. Route List -> Route Pattern -> Route Group -> Devices 

C. Route Pattern -> Route List -> Route Group -> Devices 

D. Route Group -> Devices -> Route Pattern -> Route List 

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Q3. Which three Cisco Unified Communications Manager settings can be used to support IP phone services? (Choose three.) 

A. Device Defaults 

B. Enterprise Parameters 

C. IP Phone Service Configuration window 

D. Common Phone Profile 

E. Service Parameters 

F. Phone Configuration window 

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Q4. Refer to the exhibit. 

A Cisco Unified Communications Manager group is configured with the subscriber (10.1.5.3) listed first and the publisher (10.1.5.2) listed second. Which Cisco Unified Communications Manager is used for incoming calls through an MGCP gateway? 

A. the publisher 

B. both the publisher and subscriber in a round-robin format 

C. the first server listed in the Cisco Unified Communications Manager group list 

D. the subscriber 

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Q5. What is the difference between policing and shaping? 

A. Policing: Transmit and mark, then transmit the packets. Shaping: Buffer the exceeding packets. 

B. Policing: Transmit the packets. Shaping: Buffer the exceeding packets. 

C. Policing: Transmit, drop or mark, then transmit the packets. Shaping: Buffer the exceeding packets. 

D. Policing: Buffer the exceeding packets. Shaping: Transmit and mark, then transmit the packets. 

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Q6. On what equipment do you configure Layer 2 to Layer 3 QoS mapping? 

A. switch 

B. router 

C. firewall 

D. Cisco Unified Communications Manager 

E. bridge 

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Q7. Which three Cisco Unified CallManager configuration steps are required to support third party SIPphones? (Choose three.) 

A. Configure the device in Cisco Unified CallManager. 

B. Change the proxy address in the SIP phone to an IP address or the Fully Qualified Domain Name (FQDN)of Cisco Unified CallManager. 

C. Associate the device with the end user. 

D. Configure the phone with the TLS username and password. 

E. Configure the end user in Cisco Unified CallManager. 

F. Add the MAC address of the Cisco Unified CallManager server to the SIP phone configuration page. 

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Q8. What is the best tool to test end verify a dial plan during the implementing phase? 

A. Translator X 

B. CUCM Dialed Number Analyzer. 

C. Real-Time Monitoring Tool. 

D. Cisco Prime Collaboration Tool. 

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Q9. Which CUCM default global conference setting should be changed to ensure fraud prevention? 

A. Advanced Ad Hoc Conference Enabled. 

B. Block OffNet to OnNet Transfer. 

C. MCU Conference Bridge Custom Layout Index. 

D. Drop Ad Hoc Conference. 

E. Enable Click-to-Conference for Third-Party Applications. 

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Q10. What are two benefits of using the DiffServ QoS model? (Choose two) 

A. It offers an absolute guarantee of service quality. 

B. It is highly scalable. 

C. RTCP is scalable. 

D. It provides many different levels of quality. 

E. RSVP is not scalable. 

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