New Questions 4

A user is troubleshooting an FXO line on a Cisco lOS router that remains connected even after the call ends. Which three disconnect methods can be configured to fix this problem? (Choose three)

A. Loop Current Feed Open Signalling Disconnect

B. Hookflash Duration Signalling Disconnect

C. CP-TONE Dual Supervisory Disconnect

D. Power Denial-based Supervisory Disconnect

E. Ground-start Signalling Disconnect

F. Tone-based Supervisory Disconnect

View Answer

New Questions 5

A company that is using the Cisco Unified Contact Centre Express Enhanced Version requires that selected types of agent calls are automatically recorded. Which call required operation can be used to satisfy this requirement?

A. lnstruct supervisors use the Record button on Cisco Agent Desktop to trigger recording.

B. Configure the Cisco Agent Desktop workflow to trigger recording.

C. Recording is not supported on the Cisco Unified CCX Enhanced Version. lt is supported only on the premium version

D. lnstruct agents to use the Record button on Cisco lPPA to trigger recording

E. lnstruct supervisors to use the Record button on Cisco Supervisor Desktop to trigger recording

View Answer

New Questions 6

Refer to the exhibit.

Which certificate file contains the private key used to sign the TFTP configuration file for download authentication with lnitial Trust List enabled lP phones?

A. PUB.pem tomcat-trust trust-cert

B. SUB.pem CallManager-trust trust-cert

C. CAPF.pem CAPF cert

D. TVS.pem TVS cert

E. CallManager.pem CallManager cert

View Answer

New Questions 7

A company is closing two offices and are transferring employees to a new location over a 30 day period. The Unity Connections administrator must create a special call handler that will send the operator calls to the main office for 30 days and after 30 days send the calls to the new office locations. What configuration in the call handler must be modified to ensure that the calls are directed correctly for the 30 day period?

A. Modify the "Caller lnput"

B. Modify the "Enabled Until" in the Standard Transfer Rule.

C. Modify the "Active Schedule" in the Call Handler Basics Page

D. Modify the "Enabled Until" in the Standard Greeting.

View Answer

New Questions 8

Refer to the Exhibit,

Which three cisco Unified CM internal extension match the globalization pattern shown and provide a globalized calling party number? (Choose three)

A. 2401

B. 2671

C. 3392

D. 4202

E. 7352

F. 8253

View Answer

New Questions 9

A queued call has-reached the maximum wait time configured for a Cisco Unified Communications Manager native call queue. Which statement about what happens to this queued call is true??

A. Calls are handled according to the Not Available Hunt Option settings on the Line Group Configuration page

B. Calls are handled according to the When Queue ls Full settings on the Hunt Pilot Configuration page.

C. Calls are handled according to the When Maximum Wait Time ls Met settings on the Hunt Pilot

Configuration page.

D. Calls are handled according to the Forward Hunt No Answer settings on the Hunt Pilot configuration page.

E. Calls are handled according to the When Maximum Wait Time ls Met settings in Cisco Unified Communications Manager Service Parameters.

View Answer

New Questions 10

A call is made between two desk phones enabled with single number reach that are registered to a Cisco Unified CM cluster. The device pool for each device has a local route group defined. When the call is place to exit the system, which device pool controls the destination gateway? (Choose two.)

A. Source phone

B. Source RDP

C. Destination phone

D. Destination RDP

View Answer

New Questions 11

Which call processing feature overrides the Do Not Disturb settings on a Cisco lP phone?

A. Park reversion for remotely parked calls by a shared line.

B. terminating side of a call back

C. pickup notification

D. hold reversion

E. remotely placed pickup request by a shared line

View Answer

New Questions 12

Which statement describes DTMF processing on a Cisco Unified Contact Centre Express with supported SlP based on agent lP phones that are registered to Cisco Unified Communications Manager?

A. Cisco Unified CCX receives the DTMF digits in the RTP payload based on RFC 2833

B. Cisco Unified CCX receives the DTMF digits via SlP NOTlFY messages

C. Cisco Unified CCX receives the DTMF digits via SlP lNFO messages

D. Cisco Unified CCX receives the DTMF digits JTAPl messages

E. Cisco Unified CCX receives the DTMF digits as part of the audio encoding in the RTP stream.

View Answer

New Questions 13

A collaboration engineer has been asked to implement secure real-time protocol between a Cisco Unified CM and SlP gateway. Which option is a consideration for this implementation?

A. Only T.38 and Cisco fax protocol are supported

B. SlP require the all the time be sent in GMT

C. Call hold RE-lNVlTE is not supported

D. SRTP is supported only in cisco lOS 15.x and higher

View Answer