Q1. A systemadministrator is tasked with dividing the network so that each department is separate from the other. Which of the following should be used to accomplish this task?

A. VLAN

B. VPN

C. VNC

D. VM

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Q2. A technician receives an error messagewhentrying to boot the server stating the operating system was not found. Change management logs indicateanew hard drive backplane was installed in the server last night. Which of the following should the technician do FIRST when troubleshooting the issue?

A. Check system board cables

B. Rebuild RAID array

C. Reinstall server OS

D. Remove newly installed hardware

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Q3. When attempting to diagnose service access issues between multiple hosts that coordinateinformation, whichof the followingcan be used to track dependencies?

A. Dataflow diagrams

B. Architecture diagrams

C. Baseline documentation

D. Service manuals

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Q4. A network administrator is installing additional devices on the network. Currently, the network segment is utilizing all allocated IP addresses. If there are additional addresses available, which of the following would be BEST for the network administrator to perform to accommodate the new network devices?

A. Create a new DHCP scope for the network segment in question.

B. Configure the DHCP server for IPv6.

C. Configure the network to use NAT for the network segment in question.

D. Increase the size of the DHCP scope for the network segment in question.

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Q5. A technician troubleshootinga mail serverdeterminesthat theserver is low on available hard drive space and needs an additional hard drive installed. The server will need to be offline for the hardware installation. Which of the following troubleshooting steps should the technician do NEXT?

A. Notify impacted users of the scheduled maintenance.

B. Implement one change at a time.

C. Collect additional information.

D. Document findings, actions, and outcomes.

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Q6. A server administrator is configuring access control on a file server for an organization. The Human Resources manager is taking a leave of absence for three months, during which time an interim Human Resources manager will take over the duties of the position. Which of the following types of access control should be configured on the file server?

A. MAC

B. CBAC

C. DAC

D. RBAC

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Q7. A server repeatedly crashes with a BSOD when running an application that uses a high amount of system resources. Which of the following hardware components MOST likely needs to be   checked by a technician?

A. Memory

B. Hard drive

C. RAID controller

D. CPU

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Q8. A technician needs to install additional memory in a server to help resolve performance issues. Which of the following should the technician do FIRST?

A. Perform an impact analysis.

B. Follow change management procedures.

C. Install the additional memory.

D. Update system firmware.

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Q9. Two servers are to be configured for high availability in a cluster. Both servers will be running applications at the same time. This feature is know as:

A. round robin.

B. heartbeat.

C. active/active.

D. active/passive.

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Q10. Which of the following graphically depicts the movement of information within a system?

A. Site survey diagram

B. Dataflow diagram

C. Architectural diagram

D. Network diagram

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