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Q1. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1. What effect does this have on the call? A. User A can hear B, but B cannot hear A. B. User A cannot hear B, but B can hear A. C. This
Q1. What is the interface type that you should use to connect a PSTN analog line to the VoIP network? A. FXS B. FXO C. E and M D. Serial View AnswerAnswer: B Q2. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? A. RTMT B. Cisco AXL Toolkit C. Cisco CTL Client D. Cisco JTAPI E. Cisco TAPS View A
Q1. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed? A. Gateway utilization B. Gateway summary C. Gateway detail D. Gateway and line group utilization View AnswerAnswer: A Q2. Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leav
Q1. An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones, but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps should the network engineer take to begin troubleshooting? (Choose two.) A. Enable debug isdn
Q1. Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager? A. User B in partition X is not assigned to any CSS. B. User B in partition Y assigns both partitions to CSS-X. C. User B is not assigned to any partition or CSS. D. User B is assigned to partition Y and assigns to CSS-X. View AnswerAnswer: B Q2. Customer requirements dictate that local
Q1. Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager? A. Route plan report B. CDR C. CAR D. Cisco Reporting Tool E. Directory number lookup View AnswerAnswer: A Q2. Which option can an administrator use to add users to Cisco Unity Connection in different time zones? A. User Templates B. Call Handler Template C. Co
Q1. Which server does Cisco recommend that you configure before a CUCM backup? A. SFTP B. FTP C. SNMP D. TFTP View AnswerAnswer: A Q2. In which section of Cisco Unified Communications Manager are Call Detail Records viewed? A. Cisco Unified Serviceability B. Cisco Unified OS Administration C. Cisco Unified Reporting D. Cisco Unified Communications Manager Administration E. Cisco Unif
Q1. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin? A. Change password B. Password settings C. Message settings D. Mailbox View AnswerAnswer: B Q2. Which two components are needed before a user can be assigned to a Presence node? (Choose two.) A. Cisco Un
Q1. Which protocol is used to monitor active voice call quality? A. RTCP B. RTP C. QoS D. STP E. SDP View AnswerAnswer: A Q2. Which three network elements are crucial when deploying VoIP devices? (Choose three.) A. Round-trip time B. QoS markings C. Bandwidth D. Ethernet E. Fibre F. Token ring View AnswerAnswer: A,B,C Q3. Which type of signaling does desktop control mode use to
Q1. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? A. Line Text Label B. Alerting Name C. External Phone Number Mask D. Caller Name E. Description View AnswerAnswer: A Q2. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? A. Appli
Q1. Which four tasks does RTMT allow an administrator to perform? (Choose four.) A. View syslog.messages. B. Generate alerts when threshold is below or above user-configured. C. Monitor a set of predefined management objects that monitor the health of the system. D. Collect information and traces about errors or alerts that exist in the RTMT. E. Reboot the system. F. Perform incremental bac
Q1. A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7. What is the m