Q1. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 

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Q2. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager? 

A. Application 

B. Device 

C. System 

D. User management 

E. Media devices 

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Q3. Which client supports Cisco Unified Presence? 

A. Jabber 

B. Lync 

C. Skype 

D. Quip 

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Q4. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges? 

A. 4 

B. 6 

C. 7 

D. 8 

E. 9 

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Q5. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? 

A. Administration > Update System Info 

B. Configure > System Parameters 

C. Configure > Phones 

D. Configure > Extensions 

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Q6. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used? 

A. to block calling number identification 

B. to enable called number identification 

C. to convert the calling directory number to the PSTN routable calling directory number 

D. to associate a directory number with a SIP endpoint 

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Q7. Use the exhibits below to answer the question. 

What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) 

A. Incorrect username and password 

B. IM & Presence server is down 

C. User is not associated with the device 

D. IP or DNS name resolution issue 

E. CSF Device is not registered. 

F. IP Phone DN not associated with the user 

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Q8. A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems? 

A. Show Connection Status 

B. Report A Problem 

C. Advanced Settings 

D. About Jabber 

E. Reset Jabber 

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Q9. Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.) 

A. Local 

B. Cisco Unified Presence Server 

C. Cisco Unified Communications Manager 

D. LDAP 

E. TMS 

F. Outlook 

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Q10. Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI? 

A. Configure 

B. Voicemail 

C. Administration 

D. Reports 

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