Q1. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin? 

A. Change password 

B. Password settings 

C. Message settings 

D. Mailbox 

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Q2. Which two components are needed before a user can be assigned to a Presence node? (Choose two.) 

A. Cisco Unified Communications Service 

B. service profile 

C. phone button template 

D. mobility profile 

E. device profile 

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Q3. The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use..Which phone configuration is missing? 

A. Subscriber calling search space 

B. Location 

C. BLF audible alert setting 

D. Phone button template 

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Q4. Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.) 

A. The Connection Notifier service has been stopped. 

B. Voicemail ports are not configured for MWI requests. 

C. The MWI functionality for the port groups has been disabled. 

D. Not enough MWI assigned ports are available. 

E. MWIs are in the process of synchronizing with the phone system. 

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Q5. An administrator wants to add and configure an ephone-dn via the Cisco Unified Communications Manager Express web GUI. Which feature must be defined under telephony service configuration? 

A. auto-reg-ephone 

B. auto-reg-dn 

C. max-ephones 

D. max-dn 

E. dn-webedit 

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Q6. Which two technologies comprise a Cisco Presence deployment? (Choose two.) 

A. Cisco Unified Presence Server 

B. Cisco Unity Connection 

C. Cisco Unified Communications Manager 

D. Active Directory 

E. Cisco Unified Border Element 

F. Cisco Expressway 

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Q7. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide? 

A. Have field technician select the Settings button on phone, then dial # # * * * 

B. Have field technician select the Settings button on phone, then dial # # * # # 

C. Have field technician select the Settings button on phone, then dial * * # * * 

D. Have field technician select the Settings button on phone, then dial * * # # # 

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Q8. Which command is used to troubleshoot calls as they enter and leave a PRI connection? 

A. Debug isdn q 931 

B. Show voice call summary 

C. Debug voip dialpeer 

D. Show dial-peer voice summary 

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Q9. Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.) 

A. Bulk administration tool 

B. LDAP 

C. Cisco Unified Communications Manager via AXL 

D. Outlook 

E. Presence 

F. Cisco Compatible Extensions 

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Q10. A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly? 

A. Connection DB Event Publisher 

B. Connection Database Proxy 

C. Connection Notifier 

D. Connection Message Transfer Agent 

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