Q1. What is the interface type that you should use to connect a PSTN analog line to the VoIP network? 

A. FXS 

B. FXO 

C. E and M 

D. Serial 

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Q2. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? 

A. RTMT 

B. Cisco AXL Toolkit 

C. Cisco CTL Client 

D. Cisco JTAPI 

E. Cisco TAPS 

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Q3. Use the router console to view the configuration and answer the question. 

Emergency calls from a Branch router phone is failing. From the router configuration information provided, why is this call failing? 

A. The dial-peer port assignment is incorrect 

B. the digit string prefix is missing 

C. The destination pattern is incorrect 

D. digit stripping needs to be performed 

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Q4. An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen? 

A. MULTIPLE_FRAME_ESTABLISHED 

B. TEI_ASSIGNED 

C. LINK_UP 

D. CONTROLLER_UP 

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Q5. Which two protocols does Jabber use to achieve Presence status? (Choose two.) 

A. SIP/SIMPLE 

B. XMPP 

C. SCCP 

D. MGCP 

E. SOAP 

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Q6. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin? 

A. Change password 

B. Password settings 

C. Message settings 

D. Mailbox 

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Q7. A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device and user are associated, but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode..Which configuration item should be checked next to identify the issue? 

A. Client service framework 

B. Common device configuration 

C. Calling search space 

D. Route pattern 

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Q8. An engineer has deployed IM-user-only mode for the IM and Presence Service. Which two features will be available? (Choose two.) 

A. third-party XMPP clients are not supported 

B. IM and Presence support without Cisco Unified Communications Manager 

C. audio/video calling 

D. Cisco Unity voicemail retrieval via SMTP 

E. XMPP federation capabilities 

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Q9. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 

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Q10. Which three choices are functions or features of Cisco Unity Connection? (Choose three.) 

A. video-enabled messaging through converged networks 

B. text-to-speech, which allows access to Exchange emails from a telephone 

C. voice-enabled message navigation 

D. voice-enabled dialing to external users 

E. automated attendant capabilities 

F. automated call rerouting to agents through round robin, longest idle, or broadcast 

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