NEW QUESTION 1
Universal Containers (UC) wants to implement SAML SSO for their internal of Salesforce users using a third-party IdP. After some evaluation, UC decides NOT to 65« set up My Domain for their Salesforce org. How does that decision impact their SSO implementation?

• A. IdP-initiated SSO will NOT work.
• B. Neither SP- nor IdP-initiated SSO will work.
• C. Either SP- or IdP-initiated SSO will work.
• D. SP-initiated SSO will NOT work

Answer: D

Explanation:
This is because without My Domain, Salesforce will not know in advance what Identity Provider (IdP) to use for SSO, since it does not even know yet what Organization the user is trying to log in to1. SP-initiated SSO is the scenario where the user starts with a Salesforce link (login page, deep link, Outlook Sync URL, etc.) and then gets redirected to the IdP for authentication2. Without My Domain, SP-initiated SSO requires that the user do an IdP-initiated SSO at least once first so that Salesforce can set a cookie in their browser identifying the IdP1. The other options are not correct for this question because:
IdP-initiated SSO will work without My Domain, as long as the user starts SSO at the IdP and sends the identity information to Salesforce along with SAML protocol information that identifies the Organization and the IdP2.
Neither SP- nor IdP-initiated SSO will not work is false, as explained above.
Either SP- or IdP-initiated SSO will work is false, as explained above.
References: Considerations for setting up My Domain and SSO - Salesforce, SAML SSO with Salesforce as the Service Provider

NEW QUESTION 2
Universal Containers (UC) is building a custom employee hut) application on Amazon Web Services (AWS) and would like to store their users' credentials there. Users will also need access to Salesforce for internal operations. UC has tasked an identity architect with evaluating Afferent solutions for authentication and authorization between AWS and Salesforce.
How should an identity architect configure AWS to authenticate and authorize Salesforce users?

• A. Configure the custom employee app as a connected app.
• B. Configure AWS as an OpenID Connect Provider.
• C. Create a custom external authentication provider.
• D. Develop a custom Auth server in AWS.

Answer: B

Explanation:
To authenticate and authorize Salesforce users with AWS, the identity architect should configure AWS as an OpenID Connect Provider. OpenID Connect is a protocol that allows users to sign in with an external identity provider, such as AWS, and access Salesforce resources. To enable this, the identity architect needs to configure an OpenID Connect Authentication Provider in Salesforce and link it to a connected app. The other options are not relevant for this scenario. References: OpenID Connect Authentication Providers, Social Sign-On with OpenID Connect

NEW QUESTION 3
A university is planning to set up an identity solution for its alumni. A third-party identity provider will be used for single sign-on Salesforce will be the system of records. Users are getting error messages when logging in.
Which Salesforce feature should be used to debug the issue?

• A. Apex Exception Email
• B. View Setup Audit Trail
• C. Debug Logs
• D. Login History

Answer: D

NEW QUESTION 4
When designing a multi-branded Customer Identity and Access Management solution on the Salesforce Platform, how should an identity architect ensure a specific brand experience in Salesforce is presented?

• A. The Experience ID, which can be included in OAuth/Open ID flows and Security Assertion Markup Language (SAML) flows as a URL parameter.
• B. Provide a brand picker that the end user can use to select its sub-brand when they arrive on salesforce.
• C. Add a custom parameter to the service provider's OAuth/SAML call and implement logic on its login page to apply branding based on the parameters value.
• D. The Audience ID, which can be set in a shared cookie.

Answer: A

Explanation:
Configuring an authentication provider to delegate authentication to the LDAP directory ensures that users can only log in to Salesforce if they are active in the LDAP directory. This prevents terminated employees from accessing Salesforce with their old credentials. References: Authentication Providers, Delegated Authentication Single Sign-On

NEW QUESTION 5
Universal containers (UC) uses an internal company portal for their employees to collaborate. UC decides to use salesforce ideas and provide the ability for employees to post ideas from the company portal. They use SAML-BASED SSO to get into the company portal and would like to leverage it to access salesforce. Most of the users don't exist in salesforce and they would like the user records created in salesforce communities the first time they try to access salesforce. What recommendation should an architect make to meet this requirement?

• A. Use on-the-fly provisioning
• B. Use just-in-time provisioning
• C. Use salesforce APIs to create users on the fly
• D. Use Identity connect to sync users

Answer: B

Explanation:
Just-in-time provisioning is a feature that allows Salesforce to create user accounts automatically when users log in for the first time via an external identity provider. This way, UC can avoid creating user records manually or synchronizing them with another system. On-the-fly provisioning is not a valid term in Salesforce. Salesforce APIs can be used to create users programmatically, but they are not related to SSO. Identity Connect is a tool that can sync users between Salesforce and Active Directory, but it is not required for SSO.
References: Certification - Identity and Access Management Architect - Trailhead, [Just-in-Time Provisioning for SAML and OpenID Connect]

NEW QUESTION 6
Universal containers (UC) has multiple salesforce orgs and would like to use a single identity provider to access all of their orgs. How should UC'S architect enable this behavior?

• A. Ensure that users have the same email value in their user records in all of UC's salesforce orgs.
• B. Ensure the same username is allowed in multiple orgs by contacting salesforce support.
• C. Ensure that users have the same Federation ID value in their user records in all of UC's salesforce orgs.
• D. Ensure that users have the same alias value in their user records in all of UC's salesforce orgs.

Answer: C

Explanation:
The best option for UC’s architect to enable the behavior of using a single identity provider to access all of their Salesforce orgs is to ensure that users have the same Federation ID value in their user records in all of UC’s Salesforce orgs. The Federation ID is a field on the user object that stores a unique identifier for each user that is consistent across multiple systems. The Federation ID is used by Salesforce to match the user with the SAML assertion that is sent by the identity provider during the single sign-on (SSO) process. By ensuring that users have the same Federation ID value in all of their Salesforce orgs, UC can enable users to log in with the same identity provider and credentials across multiple orgs. The other options are not valid ways to enable this behavior. Ensuring that users have the same email value in their user records in all of UC’s Salesforce orgs does not guarantee that they can log in with SSO, as email is not used as a unique identifier by Salesforce. Ensuring the same username is allowed in multiple orgs by contacting Salesforce support is not possible, as username must be unique across all Salesforce orgs. Ensuring that users have the same alias value in their user records in all of UC’s Salesforce orgs does not affect the SSO process, as alias is not used as a unique identifier by Salesforce. References: [Federation ID], [SAML SSO with Salesforce as the Service Provider], [Username], [Alias]

NEW QUESTION 7
How should an identity architect automate provisioning and deprovisioning of users into Salesforce from an external system?

• A. Call SOAP API upsertQ on user object.
• B. Use Security Assertion Markup Language Just-in-Time (SAML JIT) on incoming SAML assertions.
• C. Run registration handler on incoming OAuth responses.
• D. Call OpenID Connect (OIDC)-userinfo endpoint with a valid access token.

Answer: C

Explanation:
To automate provisioning and deprovisioning of users into Salesforce from an external system, the identity architect should run a registration handler on incoming OAuth responses. A registration handler is a class that implements the Auth.RegistrationHandler interface and defines how to create or update users in Salesforce based on the information from an external identity provider. OAuth is a protocol that allows users to authorize an external application to access Salesforce resources on their behalf. By running a registration handler on incoming OAuth responses, the identity architect can automate user provisioning and deprovisioning based on the OAuth attributes. References: Registration Handler, Authorize Apps with OAuth

NEW QUESTION 8
Universal Containers (UC) would like its community users to be able to register and log in with Linkedin or Facebook Credentials. UC wants users to clearly see Facebook &Linkedin Icons when they register and login. What are the two recommended actions UC can take to achieve this Functionality? Choose 2 answers

• A. Enable Facebook and Linkedin as Login options in the login section of the Community configuration.
• B. Create custom Registration Handlers to link Linkedin and facebook accounts to user records.
• C. Store the Linkedin or Facebook user IDs in the Federation ID field on the Salesforce User record.
• D. Create custom buttons for Facebook and inkedin using JAVAscript/CSS on a custom Visualforce page.

Answer: AB

Explanation:
The two recommended actions UC can take to achieve the functionality of allowing community users to register and log in with LinkedIn or Facebook credentials are:
Enable Facebook and LinkedIn as login options in the login section of the community configuration.
This action allows UC to configure Facebook and LinkedIn as authorization providers in Salesforce, which are external services that authenticate users and provide information about their identity and
attributes. By enabling these login options in the community configuration, UC can display Facebook and LinkedIn icons on the community login page and allow users to log in with their existing credentials from these services.
Create custom registration handlers to link LinkedIn and Facebook accounts to user records. This action allows UC to create Apex classes that implement the Auth.RegistrationHandler interface and define the logic for creating or updating user accounts in Salesforce when users log in with LinkedIn or Facebook. By creating custom registration handlers, UC can map the information from the authorization providers to the user fields in Salesforce, such as name, email, profile, or contact.
The other options are not recommended actions for this scenario. Storing the LinkedIn or Facebook user IDs in the Federation ID field on the Salesforce user record is not necessary or sufficient for enabling SSO with these services, as the Federation ID is used for SAML-based SSO, not OAuth-based SSO. Creating custom buttons for Facebook and LinkedIn using JavaScript/CSS on a custom Visualforce page is not advisable, as it would require custom code and UI development, which could increase complexity and maintenance efforts. Moreover, it would not leverage the built-in functionality of authorization providers and registration handlers that Salesforce provides. References: [Authorization Providers], [Enable Social Sign-On for Your Community], [Create a Registration Handler Class], [Auth.RegistrationHandler Interface], [Federation ID]

NEW QUESTION 9
Northern Trail Outfitters wants to implement a partner community. Active community users will need to review and accept the community rules, and update key contact information for each community member before their annual partner event.
Which approach will meet this requirement?

• A. Create tasks for users who need to update their data or accept the new community rules.
• B. Create a custom landing page and email campaign asking all community members to login and verify their data.
• C. Create a login flow that conditionally prompts users who have not accepted the new community rules and who have missing or outdated information.
• D. Add a banner to the community Home page asking users to update their profile and accept the new community rules.

Answer: C

Explanation:
To meet the requirement of having active community users review and accept the community rules and update key contact information before their annual partner event, the identity architect should create a login flow that conditionally prompts users who have not accepted the new community rules and who have missing or outdated information. A login flow is a custom post-authentication process that can be used to add additional screens or logic after a user logs in to Salesforce. By creating a login flow, the identity architect can check the user’s status and information and display the appropriate screens for them to review and accept the community rules and update their contact information. References: Login Flows, Create a Login Flow

NEW QUESTION 10
Universal Containers (UC) is considering a Customer 360 initiative to gain a single source of the truth for its customer data across disparate systems and services. UC wants to understand the primary benefits of Customer 360 Identity and how it contributes ato successful Customer 360 Truth project.
What are two are key benefits of Customer 360 Identity as it relates to Customer 360? Choose 2 answers

• A. Customer 360 Identity automatically integrates with Customer 360 Data Manager and Customer 360 Audiences to seamlessly populate all user data.
• B. Customer 360 Identity enables an organization to build a single login for each of its customers, giving the organization an understanding of the user's login activity across all its digital properties and applications.
• C. Customer 360 Identity supports multiple brands so you can deliver centralized identity services and correlation of user activity,even if it spans multiple corporate brands and user experiences.
• D. Customer 360 Identity not only provides a unified sign up and sign in experience, but also tracks anonymous user activity prior to signing up so organizations can understand user activity before and after the users identify themselves.

Answer: BC

Explanation:
Customer 360 Identity is a cloud-based identity service that provides a single, trusted identity for customers across all your digital properties and applications2. Customer 360 Identity has several benefits that relate to Customer 360, such as3:
Customer 360 Identity enables an organization to build a single login for each of its customers, giving the organization an understanding of the user’s login activity across all its digital properties and applications. This helps to create a unified customer profile and deliver personalized experiences based on user preferences and behaviors3.
Customer 360 Identity supports multiple brands so you can deliver centralized identity services and correlation of user activity, even if it spans multiple corporate brands and user experiences. This helps to maintain brand consistency and loyalty while providing seamless access to your products and services3.
References:
Customer 360 Identity
Customer 360 Identity Benefits

NEW QUESTION 11
Containers (UC) has decided to implement a federated single Sign-on solution using a third-party Idp. In reviewing the third-party products, they would like to ensure the product supports the automated provisioning and deprovisioning of users. What are the underlining mechanisms that the UC Architect must ensure are part of the product?

• A. SOAP API for provisioning; Just-in-Time (JIT) for Deprovisioning.
• B. Just-In-time (JIT) for Provisioning; SOAP API for Deprovisioning.
• C. Provisioning API for both Provisioning and Deprovisioning.
• D. Just-in-Time (JIT) for both Provisioning and Deprovisionin

Answer: D

Explanation:
Just-in-Time (JIT) provisioning and deprovisioning can be used to create, update, or deactivate users in Salesforce based on the information in the SAML assertion sent by the IdP. This way, the user lifecycle can be managed automatically without the need for a separate provisioning API. Reference: [Salesforce Help:
Just-in-Time Provisioning for SAML]

NEW QUESTION 12
Northern Trail Outfitters (NTO) wants to give customers the ability to submit and manage issues with their purchases. It is important for to give its customers the ability to login with their Facebook and Twitter credentials.
Which two actions should an identity architect recommend to meet these requirements? Choose 2 answers

• A. Create a custom external authentication provider for Facebook.
• B. Configure a predefined authentication provider for Facebook.
• C. Create a custom external authentication provider for Twitter.
• D. Configure a predefined authentication provider for Twitter.

Answer: BD

Explanation:
To give customers the ability to login with their Facebook and Twitter credentials, the identity architect should configure a predefined authentication provider for Facebook and a predefined authentication provider for Twitter. Authentication providers are configurations that enable users to authenticate with an external identity provider and access Salesforce resources. Salesforce provides predefined authentication providers for some common identity providers, such as Facebook and Twitter, which can be easily configured with minimal customization. Creating a custom external authentication provider is not necessary for this scenario. References: Authentication Providers, Social Sign-On with Authentication Providers

NEW QUESTION 13
Universal containers (UC) has implemented ansp-Initiated SAML flow between an external IDP and salesforce. A user at UC is attempting to login to salesforce1 for the first time and is being prompted for salesforce credentials instead of being shown the IDP login page. What is the likely cause of the issue?

• A. The "Redirect to Identity Provider" option has been selected in the my domain configuration.
• B. The user has not configured the salesforce1 mobile app to use my domain for login
• C. The "Redirect to identity provider" option has not been selected the SAML configuration.
• D. The user has not been granted the "Enable single Sign-on" permission

Answer: B

Explanation:
B is correct because the user has not configured the Salesforce1 mobile app to use My Domain for login, which is the likely cause of the issue. The My Domain URL is used to redirect the user to the identity provider’s login page and initiate the SP-Initiated SAML flow. If the user does not configure the Salesforce1 mobile app to use My Domain for login, they will be prompted for Salesforce credentials instead of being shown the IDP login page. A is incorrect because the “Redirect to Identity Provider” option has been selected in the My Domain configuration, which is not the cause of the issue. The “Redirect to Identity Provider” option determines whether users are redirected to the identity provider’s login page automatically or after clicking a button. C is incorrect because the “Redirect to Identity Provider” option has not been selected in the SAML configuration, which is not the cause of the issue. The “Redirect to Identity Provider” option determines whether users are redirected to the identity provider’s login page automatically or after clicking a button. D is incorrect because the user has been granted the “Enable Single Sign-On” permission, which is not the cause of the issue. The “Enable Single Sign-On” permission allows users to use SSO with connected apps or external systems. Verified References: [My Domain URL], [SP-Initiated SAML Flow], [Redirect to Identity Provider Option], [Enable Single Sign-On Permission]

NEW QUESTION 14
Universal Containers (UC) has five Salesforce orgs (UC1, UC2, UC3, UC4, UC5). of Every user that is in UC2, UC3, UC4, and UC5 is also in UC1, however not all users 65* have access to every org. Universal Containers would like to simplify the authentication process such that all Salesforce users need to remember one set of credentials. UC would like to achieve this with the least impact to cost and maintenance. What approach should an Architect recommend to UC?

• A. Purchase a third-party Identity Provider for all five Salesforce orgs to use and set up JIT user provisioning on all other orgs.
• B. Purchase a third-party Identity Provider for all five Salesforce orgs to use, but don't set up JIT user provisioning for other orgs.
• C. Configure UC1 as the Identity Provider to the other four Salesforce orgs and set up JIT user provisioning on all other orgs.
• D. Configure UC1 as the Identity Provider to the other four Salesforce orgs, but don't set up JIT user provisioning for other orgs.

Answer: C

Explanation:
The best approach to simplify the authentication process and reduce cost and maintenance is to configure UC1 as the Identity Provider to the other four Salesforce orgs and set up JIT user provisioning on all other
orgs. This way, users can log in to any of the five orgs using their UC1 credentials, and their user accounts wil be automatically created or updated in the other orgs based on the information from UC11. This eliminates the need to purchase a third-party Identity Provider or manually provision users in advance. The other options are not optimal for this requirement because:
Purchasing a third-party Identity Provider for all five Salesforce orgs would incur additional cost and maintenance, and would not leverage the existing user base in UC1.
Not setting up JIT user provisioning for other orgs would require manually creating or updating user accounts in each org, which would be time-consuming and error-prone. References: Salesforce as an Identity Provider, Identity Providers and Service Providers, Just-in-Time Provisioning for SAML

NEW QUESTION 15
What information does the 'Relaystate' parameter contain in sp-Initiated Single Sign-on?

• A. Reference to a URL redirect parameter at the identity provider.
• B. Reference to a URL redirect parameter at the service provider.
• C. Reference to the login address URL of the service provider.
• D. Reference to the login address URL of the identity Provider.

Answer: B

Explanation:
The ‘Relaystate’ parameter is an HTTP parameter that can be included as part of the SAML request and SAML response. In an SP-initiated sign-in flow, the SP can set the RelayState parameter in the SAML request with additional information about the request, such as the URL of the resource that the user is trying to access.
The IDP should just relay it back in the SAML response without any modification or inspection. Therefore, the ‘Relaystate’ parameter contains a reference to a URL redirect parameter at the service provider123.
References: 1: single sign on - What is exactly RelayState parameter used in SSO (Ex. SAML)? - Stack
Overflow 2: java - How to send current URL as relay state while sending authentication request to IDP - Stack Overflow 3: Understanding SAML | Okta Developer

NEW QUESTION 16
Universal Containers has multiple Salesforce instances where users receive emails from different instances. Users should be logged into the correct Salesforce instance authenticated by their IdP when clicking on an email link to a Salesforce record.
What should be enabled in Salesforce as a prerequisite?

• A. My Domain
• B. External Identity
• C. Identity Provider
• D. Multi-Factor Authentication

Answer: A

Explanation:
My Domain is a feature that allows you to personalize your Salesforce org with a subdomain within the Salesforce domain. For example, instead of using a generic URL like https://na30.salesforce.com, you can use a custom URL like https://somethingReallycool.my.salesforce.com10. My Domain should be enabled in Salesforce as a prerequisite for the following reasons:
My Domain lets you work in multiple Salesforce orgs in the same browser. Without My Domain, you can only log in to one org at a time in the same browser.
My Domain lets you set up single sign-on (SSO) with third-party identity providers (IdPs). SSO is an authentication method that allows users to access multiple applications with one login and one set of credentials. With My Domain and SSO, users can log in to Salesforce using their corporate credentials or social accounts.
My Domain lets you customize your login page with your brand. You can add your logo, background image, right-frame content, and authentication service buttons to your login page.
References:
My Domain
[Customize Your Login Process with My Domain]

NEW QUESTION 17
Universal Containers (UC) has an existing e-commerce platform and is implementing a new customer community. They do not want to force customers to register on both applications due to concern over the customers experience. It is expected that 25% of the e-commerce customers will utilize the customer community . The e-commerce platform is capable of generating SAML responses and has an existing
REST-ful API capable of managing users. How should UC create the identities of its e-commerce users with the customer community?

• A. Use SAML JIT in the Customer Community to create users when a user tries to login to the community from the e-commerce site.
• B. Use the e-commerce REST API to create users when a user self-register on the customer community and use SAML to allow SSO.
• C. Use a nightly batch ETL job to sync users between the Customer Community and the e-commerce platform and use SAML to allow SSO.
• D. Use the standard Salesforce API to create users in the Community When a User is Created in the e-Commerce platform and use SAML to allow SSO.

Answer: A

Explanation:
The best option for UC to create the identities of its e-commerce users with the customer community is to use SAML JIT in the customer community to create users when a user tries to login to the community from the e-commerce site. SAML JIT (Just-in-Time) is a feature that allows Salesforce to create or update user accounts based on the information provided in a SAML assertion from an identity provider (IdP). This feature enables UC to avoid duplicating user registration on both applications and provide a seamless single sign-on (SSO) experience for its customers. The other options are not optimal for this scenario. Using the e-commerce REST API to create users when a user self-registers on the customer community would require the user to register twice, once on the e-commerce site and once on the customer community, which would degrade the customer experience. Using a nightly batch ETL job to sync users between the customer community and the e-c ommerce platform would introduce a delay in user creation and synchronization, which could cause errors or inconsistencies. Using the standard Salesforce API to create users in the community when a user is created in the e-commerce platform would require UC to write custom code and maintain API integration, which could increase complexity and cost. References: [Just-in-Time Provisioning for SAML], [Single Sign-On], [SAML SSO Flows]

NEW QUESTION 18
Universal Containers (UC) implemented SSO to a third-party system for their Salesforce users to access the App Launcher. UC enabled “User Provisioning” on the Connected App so that changes to user accounts can be synched between Salesforce and the third-party system. However, UC quickly notices that changes to user roles in Salesforce are not getting synched to the third-party system. What is the most likely reason for this behavior?

• A. User Provisioning for Connected Apps does not support role sync.
• B. Required operation(s) was not mapped in User Provisioning Settings.
• C. The Approval queue for User Provisioning Requests is unmonitored.
• D. Salesforce roles have more than three levels in the role hierarchy.

Answer: B

Explanation:
User Provisioning for Connected Apps supports role sync, but the required operation(s) must be mapped in User Provisioning Settings. According to the Salesforce documentation1, “To provision roles, map the Role operation to a field in the connected app. The field must contain the role’s unique name.” Therefore, option B is the correct answer.
References: Salesforce Documentation

NEW QUESTION 19
Universal Containers (UC) has a strict requirement to authenticate users to Salesforce using their mainframe credentials. The mainframe user store cannot be accessed from a SAML provider. UC would also like to have users in Salesforce created on the fly if they provide accurate mainframe credentials.
How can the Architect meet these requirements?

• A. Use a Salesforce Login Flow to call out to a web service and create the user on the fly.
• B. Use the SOAP API to create the user when created on the mainframe; implement Delegated Authentication.
• C. Implement Just-In-Time Provisioning on the mainframe to create the user on the fly.
• D. Implement OAuth User-Agent Flow on the mainframe; use a Registration Handler to create the user on the fly.

Answer: C

Explanation:
The best way to meet the requirements of UC is to implement Just-In-Time Provisioning on the mainframe to create the user on the fly. According to the Salesforce documentation, “Just-in-time provisioning lets you create or update user accounts on the fly when users log in to Salesforce using single sign-on (SSO).” This way, UC can authenticate users to Salesforce using their mainframe credentials and also create or update their user accounts in Salesforce without using a SAML provider. Therefore, option C is the correct answer.
References: [Just-in-Time Provisioning]

NEW QUESTION 20
A service provider (SP) supports both Security Assertion Markup Language (SAML) and OpenID Connect (OIDC).
When integrating this SP with Salesforce, which use case is the determining factor when choosing OIDC or SAML?

• A. OIDC is more secure than SAML and therefore is the obvious choice.
• B. The SP needs to perform API calls back to Salesforce on behalf of the user after the user logs in to the service provider.
• C. If the user has a session on Salesforce, you do not want them to be prompted for a username and password when they login to the SP.
• D. They are equivalent protocols and there is no real reason to choose one over the other.

Answer: B

Explanation:
When integrating a SP that supports both SAML and OIDC with Salesforce, the use case that is the determining factor when choosing OIDC or SAML is whether the SP needs to perform API calls back to Salesforce on behalf of the user after the user logs in to the service provider. OIDC is a protocol that allows users to authorize an external application to access Salesforce resources on their behalf. OIDC provides an access token that can be used to call Salesforce APIs. SAML is a protocol that allows users to authenticate and authorize with an external identity provider and access Salesforce resources. SAML does not provide an access token, but only a session ID that can be used for web-based access. Therefore, if the SP needs to perform API calls back to Salesforce, OIDC is the preferred choice over SAML. References: OpenID Connect, SAML, Authorize Apps with OAuth

NEW QUESTION 21
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