Q1. Your sole focus, when working with a client on data management, should be on initial data migration.
A. True
B. False
Answer: B
Q2. Which best describes the Salesforce Automation feature "Opportunity Teams" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automate the sales methodology.
F. Determines the sales stages of an organization.
Answer: D
Q3. CORRECT TEXT
We deal with a very large volume of merchants that fall under partner accounts. We need a way to easily track renewals for these accounts. The volume is too high to manually create renewal opportunities for each account. Is there a way to automate this?
Answer: Using APEX trigger you can develop logic and create renewal opp every time when current opp is closed. This will give you great forecast of upcoming revenue and have renewal deals ready to go.
Q4. CORRECT TEXT
Import 100 leads/mo – need to preventdups.
A. Import using import wizard
B. Run script in external DB to identifydups.
C. Import leads & use global search to identifydups.
D. Export existing leads using a report & scrub prior to re-import
Answer: A
Q5. Which of the following can be synced with Salesforce for Outlook? (Select all that apply)
A. Contacts
B. Tasks
C. Accounts
D. Events E.Emails
Answer: ABD
Q6. CORRECT TEXT
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?
Answer: No. Historical changes and fluctuations are not stored.
Q7. A strong pipeline requires greater visibility. Which of the following example describes a need for greater visibility?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: C
Q8. Which of the following stage should be matched with the Forecast Category "Commit"?
A. Early pipeline stages
B. Mid pipeline
C. Late pipeline stages
D. Closed and Won
E. Closed and Lost
Answer: C
Q9. CORRECT TEXT
If you are usingcustomizableforecasting what currency will the forecast display?
Answer: Customizableforecasts will display using the currency in your quota
Q10. CORRECT TEXT
What are the differences between account teams and sales teams?
Answer: An account team is a team of users that work together on an account. Sales teams work together on opportunities, An Account team may include an executive sponsor, dedicated support representative,andproject manager.