Q1. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report helps to know who totarget for future campaigns?
A. VP Marketing
B. BI/Analytics
C. Marketing Executive
D. Campaign Manager
Answer: D
Q2. Which of the following stage should be matched with the Forecast Category "Best Case"?
A. Early pipeline stages
B. Mid pipeline
C. Latepipeline stages
D. Closed and Won
E. Closed and Lost
Answer: B
Q3. CORRECT TEXT
When multiple currencies are enabled how are currency fields calculated?
Answer: 1. Every record has a currency field that determines the currency type for amounts in that record.
2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a Germancompany, you can set the Currency field in the Acme, Inc. Account to “EUR - Euro.” Amounts such as Annual Revenue will display in eu
Q4. CORRECT TEXT
What are the steps that describe the process map in sales and marketingorganizations?
Answer: Lead generation and qualification - opportunity conversion - revenue management (forecasting).
Q5. Planning an implementation – what should be included in end user support plan – choose 2 answers:
A. Meeting schedule to review openissues
B. Process for users to report issues
C. Communication to customers about potential issues
D. 24x7 IT support
Answer: AB
Q6. CORRECT TEXT
Are roll up summary fields supported if you are using Advanced Currency Management?
Answer: Yes. Organizations with advanced currency management support roll-up summary fields between two advanced currency managementobjects. For example, roll-up summary fields are supported from anopportunity line object to its opportunity object, because both are advanced currency management enabled. The fields must howevermust be from advanced currency management objects.
Q7. CORRECT TEXT
How are Quotas defined in Salesforce?
Answer: Users with the appropriate permission can set their individual quota. Administrators and users with the appropriate permission can always edit any quota, and managers can always change the quotas of users that report directly to them in the role hierarchy.
Q8. Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)
A. It is a server application
B. It provides mobile access to data, tasks, and calendar
C. It works only when a smartphone is connected to a wireless network
D. It downloadsrelevant data for standard Salesforce objects and custom objects
Answer: BD
Q9. CORRECT TEXT
What prerequisites must you meet before territory management can be enabled?
Answer: Your organization must be using customizable forecasting in order to enable territory management.
Q10. CORRECT TEXT
What are some use cases for using Sites?
Answer: Create an event site; Advertise upcoming events, such as grand openings, launches, or sales kick-offs on a public event site
Promote new products—Launch new products into the market with a promotional website that helps drive sales
Publish a support FAQ—Provide helpful information on a public website where customers can view solutions to their issues
Create microsites and landing pages—Create temporary landing pages or targeted micro sites for marketing c