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Sales-Cloud-Consultant Exam Questions - Online Test


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Q1. Which pair of reports is best associated with the business driver "Improve Sales Rep productivity" ?

A. "# of Face-to-Face Meetings" and "# of Deals Won, Lost, and In-Progress"

B. "Stage Duration Age"and "Forecast by Sales Rep"

C. "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification"

Answer: A

Q2. CORRECT TEXT

Anorganizationwants to keep separate systems as 'system of record'. How would you ensure data integrity in this scenario?

Answer: Use integration to access data from various systems or keep it 'correct' based on updates driven through Salesforce.com

Q3. CORRECT TEXT

If the Marketingteamwantto track transactions related to a new product launch, what is the best way to do this?

Answer: Create a workflow that sends an email each time an opportunity iscreatedthat is associated with that product.

Q4. CORRECT TEXT

What does Data.com (Jigsaw) do?

Answer: 1. Keeps data clean enabling valid research into account and contact details to determine the right person to market to

2. Assist with prospecting through finding and targeting the right leads

3. Drives better campaigning through clean data and building of marketing lists

4. Provides a preview of account and contact information

5. Drivesdata quality, through cleaning ofdata within SF- dedups and updates incomplete information

Q5. CORRECT TEXT

Company A is bought by a larger company and needs to provide information on a monthly basis to the new parent company (B) to help predict sales. What data/report should company A provide for review?

Answer: Opportunity pipeline report grouped by month.

Q6. CORRECT TEXT

What are some best practices for managing lead data quality?

Answer: 1. Use data validation rules

2. Use de-deup practices to keep data clean

3. Implement lead conversion processes

4. Use tools such as web-to-lead to provide single entry point

5. Use tools such as importwizard or Data Loader to eliminate double entry

Q7. CORRECT TEXT

How is currency applied where a company is using multi currency?

Answer: Every user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports.Users can also create opportunities and enter amounts using otheractive currencies.

Q8. CORRECT TEXT

A sales rep selects a new price book to add a product to an opportunity,however there are no products available. Why?

Answer: There are no products and currencies associated with theprice bookthat are available for the account or the user (based on currency).

Q9. Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?

A. Default Quantity Schedule

B. Default Revenue Schedule

C. Default Revenue and Quantity Schedule

D. Don't create any default schedule

Answer: A

Q10. CORRECT TEXT

Answer: Managed - For enterprises deploying Chatter Desktop to users whodon't have administrator privileges on their machines - Requires administrator privileges in Salesforce to access the installer Standard -For individuals with administrator privileges on their machines - Does not require administrator privileges in Salesforce to access the installer