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Sales-Cloud-Consultant Exam Questions - Online Test


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Q1. What should you do when migrating Opportunities?

A. Determine ifyou need to load owner who are not current users

B. Always load all owners, including those who are not current users

C. Only load owners who are current users

D. Load all available data, including owners

Answer: A

Q2. Sales Rep Phil Smith has an opportunity for $50,000 in the Commitstage. Which aggregates on Phil's forecast will include this amount?(Select all that apply)

A. Pipeline

B. Best Case

C. Commit

D. Closed

Answer: ABC

Q3. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report shows the relations tosales data, lead data, and analysis of campaigns?

A. VP Marketing

B. BI/Analytics

C. Marketing Executive

D. Campaign Manager

Answer: B

Q4. What are the factors that influence marketing metrics and drive key marketing business challenges?

A. Insufficient lead generation

B. Poor alignment with sales

C. Measuring marketing ROI

Answer: A

Q5. If you need to compare two values within one group and display unconnected points what type of chart would you use?

Answer: A Scatter chart.

Q6. CORRECT TEXT

What are some examples of how a dashboard push alert can be used?

Answer: 1. To alert support managers when the number of escalated casesreaches a specified threshold

2. To alert sales managers when the total value of their team's opportunities reaches a specified limit

Q7. When editing a quote, you can edit which of the following? (Select all that apply)

A. The discount to apply to the entire quote includingall line items

B. The quote name and status

C. The expiration dateof the quote

D. The contact and address information of the customer

Answer: BCD

Q8. Which system would a contact center integrate with in order to provide field service agents with information needed to provide serviceat customer sites?

A. Telephony

B. Order Fulfillment

C. Enterprise Resource Planning (ERP)

D. Marketing

Answer: C

Q9. CORRECT TEXT

The native mass email functionality in Salesforce is not recommended for marketing. Is this a true statement?

Answer: Yes. The limit of 1000 mass emails a day per org makes the massemail functionality prohibitive for campaigning.

Q10. CORRECT TEXT

What happens if a language is deactivated?

Answer: When a language is deactivated, all translations for that language are still available in the Translation Workbench but users with that language selected see the organization's default language values.