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Sales-Cloud-Consultant Exam Questions - Online Test


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Q1. CORRECT TEXT

How is Campaign influence different from ROI reports?

Answer: 'Campaign influence' tracks pipeline and revenue for multiple campaigns, and ties all campaigns of a contact role to that opportunity for pipeline and ROI reporting. Reporting provides a view of the value generated through the creation of opportunities.

Q2. How many reports should you design for optimal usability?

A. Five to seven reports per role

B. As many as needed per role, without overwhelming users

C. The more the better, as long as you are using a clear naming convention

D. Up to 10 reports per role

Answer: B

Q3. CORRECT TEXT

What is the outcome if no translation exists for a specific component in Salesforce?

Answer: If there is no translated value for a customized component, users see the value in the organization's default language.

Q4. CORRECT TEXT

Can Partner Portal users see all list views when logging into Salesforce?

Answer: Partner portal users can automatically see any list view with visibility settings marked 'This view is accessible by all users'. Create specific list views on all objects accessible to portal users, and then assign portal users to only the list views you want them to view to control access.

Q5. Which best describes the Salesforce Automation feature "Data Validaction" ?

A. Ensures that we are tracking our progress towards the desired states.

B. Enforces the business process.

C. Identifies key stakeholders from the buy side.

D. Makes sure we recognize those involved in the sales process.

E. Allows to better automate the salesmethodology.

F. Determines the sales stages of an organization.

Answer: B

Q6. Which of the following descriptions best describe Quotes?

A. A tool for extending pricing proposals to customers

B. A content management tool for users who seek information

C. A library that allows access to documents

D. A collaboration tool

E. A data enrichment tool that maintains updated data

Answer: A

Q7. The native mass email functionality is not recommended for marketing.

A. True

B. False

Answer: A

Q8. CORRECT TEXT

As administrator you want to ensure that only certain users can modify a specified field. What is the best way to do this?

Answer: Use field level security and make the field read only (or hidden) foryour selected user or group of users.

Q9. CORRECT TEXT

In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?

Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.

Q10. CORRECT TEXT

Multiple quotes on an opportunity – how to sync them.

Answer: Know the ‘Start Sync’ button on opportunity & the ‘Syncing’ message on quotes