[2021-New] Salesforce Sales-Cloud-Consultant Dumps With Update Exam Questions (111-120)

Sales-Cloud-Consultant Dumps

Sales-Cloud-Consultant Exam Questions - Online Test

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Q1. CORRECT TEXT

Explain a sales territory?

Answer: An account sharing system that grants access based on characteristics of accounts.

Q2. CORRECT TEXT

Person Accounts can have all of the fields found in business accounts Except:

Answer: Reports To Parent Account View Hierarchy

Q3. CORRECT TEXT

What are key benefits to Salesforce to Salesforce functionality?

Answer: Enables business collaboration within and across Salesforce orgs

Facilitates the sharing of leads, accounts, contacts, tasks, product, case, attachment or customer objects with partners that use SFDC inreal time

Allows for 100% visibility for partner activity, management of pipeline and or the integration of business processes with updates from workflow and assignment rules

Q4. Which method can be used to improve agent retention? Choose 2 answers:

A. Mix telephony interactions with email and chat

B. Extendbenefits to part-time agents

C. Provide additional training on tools and process

D. Allow shift trading between agents

Answer: BD

Q5. CORRECT TEXT

Can reports disseminate information by teams?

Answer: Yes. You are able to create reports that show data as 'My Account Team' or 'My Sales Team'.

Q6. CORRECT TEXT

What is a tabular report?

Answer: Tabular reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, andcan't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.

Q7. Match the following loading option to the description of when to useit. "Integration"

A. Brian wants to consolidate all his accounts from several systems.

B. Bill wants to load 20,000 lead records.

C. Beckywants to load all her 65,000 contact records.

D. Bob wants to loada single account record.

E. Berta wants to keep a separate systemas her "system of record"

Answer: E

Q8. CORRECT TEXT

Is 'Join' available as an option for all groups visible through Chatter?

Answer: No. You can join a public group, but must 'Request to Join' a privategroup. This will generate an email request to the owner or managers of a private group who can then allow you to join.

Q9. CORRECT TEXT

Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?

Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.

Q10. CORRECT TEXT

As a manager, how will currencies be reported in your forecast?

Answer: Your team's forecast amounts are converted and rolled up to the managers personal currency