Q1. For which of the following types of printers should a technician obtain a maintenance kit containing a fuser, transfer roller, and pickup rollers?

A. Thermal

B. Impact

C. Inkjet

D. Laser

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Q2. DRAG DROP

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Q3. A client’s computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote systems?

A. nbtstat

B. tracert

C. nslookup

D. netstat

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Q4. Which of the following is the form factor of a standard Parallel connector?

A. DB-9

B. DB-15

C. DB-25

D. DIN-6

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Q5. A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?

A. The TV cable is connected to the FM/AM input.

B. The TV tuner card does not support HD channels.

C. The TV tuner card is not properly seated.

D. The cable signal is too weak.

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Q6. A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?

A. NAT

B. DMZ

C. PAT

D. DHCP

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Q7. A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?

A. Serial

B. Ethernet

C. USB

D. eSATA

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Q8. A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user’s machine. Which of the following is MOST likely the cause?

A. Incoming connections on port 445 are blocked.

B. Outgoing connections on port 443 are blocked.

C. Incoming connections on port 143 are blocked.

D. Outgoing connections on port 80 are blocked.

E. Outgoing connections on port 21 are blocked.

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Q9. Which of the following would be the MOST important factor to consider when building a virtualization workstation?

A. High-end graphics card with onboard memory

B. A compact form factor

C. Dual monitor support

D. Maximum RAM and CPU cores

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Q10. Android smartphones are typically different from other smartphone devices in that:

A. Android devices use apps that are more secure than other devices.

B. Android devices use open source operating systems.

C. Android devices can only operate with a proprietary operating system.

D. Android devices can receive apps from different sources.

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