Q1. A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the following should the technician do to fix this issue?

A. Reinstall the drive

B. Patch the OS

C. Upgrade the driver

D. Flash the BIOS

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Q2. DRAG DROP

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Q3. A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5GHz frequency. Which of the following standards should the user select?

A. 802.11a 

B. 802.11ac 

C. 802.11g 

D. 802.11n

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Q4. DRAG DROP

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Q5. Which of the following memory types is primarily used in laptops?

A. SDRAM

B. DDR2

C. ECC

D. SODIMM

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Q6. A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?

A. Replace monitor.

B. Replace video card.

C. Replace video cable.

D. Replace power supply.

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Q7. Which of the following types of device cable types are used to connect output devices such as printers and scanners?

A. Parallel

B. eSATA

C. IDE

D. PATA

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Q8. A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

A. Print spooler

B. Fuser

C. Rollers

D. Maintenance kit

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Q9. Which of the following ports is typically used for sending email?

A. 21

B. 22

C. 23

D. 25

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Q10. Which of the following is a type of fiber connector?

A. RJ-11

B. F-connector

C. BNC

D. ST

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