Q1. On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

A. Additional power to onboard devices

B. Additional power to PCIx peripheral cards

C. Additional power to the South Bridge

D. Additional power to the CPU voltage regulator

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Q2. Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?

A. The hub did not provide PoE

B. The hub had too many collisions

C. The hub was out of ports

D. The hub had a bad port

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Q3. A user has reported that the company notebook is performing some random mouse actions requiring the user to make a lot of typing corrections. How can the technician solve the issue for the user?

A. Adjust the mouse settings so the mouse moves slower

B. Reverse the buttons on the mouse pad

C. Adjust the mouse settings so the mouse moves faster

D. Use the function keys to disable the mouse pad

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Q4. Which of the following MUST be configured when trying to start a machine with a DVD?

A. TPM

B. Virtualization support

C. BIOS security

D. Boot order

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Q5. Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described computer?

A. Two 500 GB SATA2 hard drives used in a JBOD array

B. Two 500 GB SATA2 hard drives in a hardware RAID 0

C. Two 500 GB SATA2 hard drives in a hardware RAID 1

D. Two 500 GB SATA2 hard drives in a software RAID 0

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Q6. Which of the following is used to facilitate communications with a user’s smartphone in order to make purchases and payments by proximity?

A. Bluetooth

B. IR

C. NFC

D. WPS

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Q7. A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

A. Print spooler

B. Fuser

C. Rollers

D. Maintenance kit

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Q8. A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?

A. Re-solder the network connector

B. Replace the Ethernet daughter board

C. Update the Ethernet driver

D. Enable wireless and connect to the WAP

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Q9. A technician is troubleshooting an expansion card in a computer that allows the computer to receive faxes over a VoIP line. The line connected to the expansion card is MOST likely which of the following cable types?

A. Coaxial

B. CAT3

C. CAT6

D. Multi-mode fiber

E. Single-mode fiber

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Q10. To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

A. RAID 0

B. RAID 1

C. RAID 5

D. RAID 10

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