Q1. A customer wants to copy a database that is 97GB in size for multiple uses. Which of the following format specifications should the customer use?

A. BD – RE DL

B. BDXL

C. BD – RE

D. BD-R

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Q2. A technician replaces a failed hard drive with a brand new one. The technician boots from a PE CD and attempts to install a custom OS build deployed from the network. The hard drive is visible in the system’s BIOS. However, once in the preinstallation environment, the drive is not recognized in the imaging process and the process fails. Which of the following

is MOST likely the cause of failure?

A. The boot CD has failed and needs to be replaced.

B. The hard drive needs to have its configuration manually defined in the BIOS.

C. The PC’s power supply is not providing enough power to the new hard drive.

D. The hard drive has not been partitioned correctly.

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Q3. Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?

A. RJ-45

B. Parallel

C. RJ-11

D. BNC

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Q4. Which of the following RAM types supports triple channel configurations?

A. RAMBUS

B. DDR

C. DDR3

D. DDR2

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Q5. A laptop has a network port that is not working consistently and wireless is out of range. Which of the following would the technician do to quickly get the laptop back on the wired network?

A. Use a USB to RJ-45 dongle

B. Enable Bluetooth

C. Enable NIC teaming

D. Replace the motherboard

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Q6. A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?

A. High-end video, high-end audio, multicore processor

B. Minimum RAM required, network connectivity, high-end cooling

C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner

D. Network connectivity, TV tuner, surround sound audio, dual monitors

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Q7. When a technician is planning to replace a laptop hard drive, the technician will need to:

A. select a drive that is the correct form factor.

B. choose the correct drive cache size for the laptop.

C. also upgrade the memory.

D. verify voltage requirements.

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Q8. A home user’s PC has an over-clocked CPU with a relatively small heat sync, small fans on the 800W power supply, and a high-end video card. Which of the following is the recommended solution that will manage heat more effectively?

A. Replace the CPU heat sync with a high RPM fan

B. Purchase an energy efficient power supply

C. Not over-clocking the CPU

D. Liquid cooling system

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Q9. A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

A. Touchpad settings

B. Screen calibration

C. Incompatible software

D. Unsigned hardware

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Q10. CORRECT TEXT

Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her configuration information. Additionally, Ann knows that her neighbors have wireless networks and wants to ensure that her network does not interfered with the other networks. Ann has provided you with the following information.

Wireless Name: Library

New Router Password: SecureSI

Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please select the Done button to submit.

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